Puerto del Carmen 4 Stars Hotels

"Overall nice hotell, the property does have some downside when the weather isn't optimal. When it rained there were many windows leaking and it was wet inside several places. The cleaning was good, the staff friendly and were doing their best but the hotel should improve on this. Overall also more senior guests so having wet floors could increase these guests slipping. "

"Been here several times. The rooms are a good size and we got the room we asked for. Downsides breakfast always the same and very boring. The WiFi is terrible wherever you are in the hotel. "

"Great location. Staff were very welcoming and friendly. Room is spotlessly clean and comfortable. It was ideal for a short stay of 5nts but if I were staying longer I would request a room on first floor as mine was next to the pool and entrance which had no privacy. I was forced to keep the curtains closed in the daytime if I was in the room. I would have preferred to let the natural light in but it was not too great a problem as I was out most days."

"Excellent spacious room with a nice view. Very nice breakfast lovely staff. Conveniently located for everything in the town."

"The staff were really friendly and courteous.The rooms are very basic and dated.The bathroom has a shoeer over the bath which is a big climb in and the water gets on the floor.The bathroom does smell.The beds are comfortable but only one small pillow.The furniture is all chipped and the sliderobe was cracked on the glass.zThe cabinet holding the fridge was hanging apart Only one socket in the room and no sockets near the bed.Aside from this the place was kept very clean but definitely needs a big refurbishment.The food was poor and didnt avail of it after1 day even though we had paid for breakfast as it wasnt great. The swimming pool areas were lovely.The gym was basic but closed early at 18.00."

"Loved our stay. The hotel was spotlessly clean and rooms we very nice. All the staff were very friendly and helpful. Loads of sunbeds around the lovely pool. Only had breakfast but the food was excellent with very good choice. Fresh omlettes. Entertainment every night. The hotel was opposite a huge beach and there we lots of nice bars and restaurant for the evening."

"Clean and well maintained complex. Junior suite room was great. Food was above usual all inclusive standards. Staff fine. Close to beach, 5 minute taxi to Puerta Del Carmen and 10 mins in taxi from the airport. Room for improvement- better sport facilities (seperate football, basketball and Tennis court( rather than them all together and a terrible booking system where soneone can book all day every day and not even turn up. Thats probably my only criticism."

"Rooms were fairly basic but nice enough. 1 restaurant with same sort of food each day. There’s a pool bar in the day and a bar open in the evening. Not enough loungers by the pool as people leave their towels out from early morning. There are signs saying people can’t do that but no evidence to show anyone was checking. Not enough parasols so most of the beds are in direct sun all day with no shade options"