Pasadena 4 Stars Hotels

"The staff was very friendly and helpful. Everything was clean an well maintained. Would definitely stay here again."

"Hotel couldn’t be bothered with speaking to Expedia about a proposed, cancelled reservation on my end. They must be so busy to where they can’t offer a few words to help me find a resolution to the cancellation. Kinda shows you where the customers stand…"

"The location was perfect! It is near shopping and dining."

"The roof top pool was nice and relaxing area. Room was clean and cool. The staff greeted us with a smile. Nice hotel. "

"My friend and I were underwhelmed with the hotel although Spencer at the check-in counter was very pleasant and helpful. The pool which was the primary highlight of the trip but swimming at night was not a good experience. The water was so cold. You would think for a luxury hotel with a luxury price, the very least, the pool could have been a little heated."

"Everything was so nice, clean and very vintage. Would definitely stay there again."

"I experienced poor service and didn't met my expectation level"

"The first day the housekeeping did not clean the room and then she did not put the floor mat in the bathroom ,I was about to fall because there was no floor mat."

"The room was not cleaned, I had to request towels as were not returned. The room is ok, need some painting and an extractor at the bathroom. The parking is 10$ a night, just because ..... "