The hotel overcharged me and I have not been able to get my money back despite 4 phone calls. On one call, I was put on hold for 38 minutes. On another call, the representative said that the manager will call me in 2 hours but I never got a call.
A
於 2024 年 5 月住了 3 晚
6/10 一般般
Muhammad
2024年4月29日
不喜歡:整潔度
Muhammad
於 2024 年 4 月住了 2 晚
10/10 有夠讚
Rachel
2024年4月28日
喜歡:整潔度和員工素質
Friendly staff. Rooms could be updated
Rachel
於 2024 年 4 月住了 3 晚
6/10 一般般
Claudia
家庭旅遊
2024年2月29日
不喜歡:設施服務和住宿環境和硬體
The property is and feels old. It’s not worth the price.
Bed was awful. It seems that they haven’t change the mattress in years.
Cleaning lady at room and in the dining area were great.
Claudia
於 2024 年 2 月住了 2 晚
2/10 很糟糕
真實旅客
商務旅客
2024年2月28日
喜歡:員工素質
不喜歡:住宿環境和硬體
Worst Marriott in America or are they all bad?
I booked Marriott without looking at reviews because I have never had to worry about a Marriott. This was absolutely the worst hotel I have stayed at in a long time. For over $200/night we should have had something a lot nicer. This hotel is straight from 1970 with tiny, outdated, dark and dingy rooms. I would have been better off staying at a la Quinta or some other 2 star hotel and saved myself $150/night. Aside from the room the food was absolutely terrible (not fresh and probably a few days old from the fridge) and I couldn’t eat it and the server didn’t care after telling him it was terrible. We paid most $80 for 2 appetizers and 1 meal that we split. There was also a ton of noise (kids playing at the indoor pool in the 2nd floor which is right above the restaurant and bar area and it echos down. It was loud and distracting. After talking to the management about our stay they said “sorry not sorry, we are going to remodel soon”. Didn’t even offer us discount, points, or refund. Stay away from this place and be sure to read reviews on any Marriott before you book it. Marriott has gone down hill.
真實旅客
於 2024 年 2 月住了 2 晚
2/10 很糟糕
Maria
2024年1月27日
不喜歡:整潔度、員工素質和住宿環境和硬體
Cancelled on us at last min had to find other accommodations
Maria
於 2024 年 1 月住了 1 晚
4/10 不太好
Craig,San Jose
2024年1月13日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Our room was way outdated and smelled. Don't let the modern lobby fool you, the rooms are gross. I will not stay here again. For $250, you can get a much nicer room elsewhere.
Craig
於 2024 年 1 月住了 1 晚
8/10 不錯哦
David
團體旅遊
2024年1月9日
喜歡:整潔度、員工素質和住宿環境和硬體
Had one reservation on Expedia and the following night booked through Marriott. I was told different things each time I contacted Marriott. “Will not have to check out, or will have to check out” without any same messaging for days. Ridiculous lack of consistent messaging. I spoke to someone in remote Marriott reservations 2 days before check in who seemed very capable and said we would not have any issues. Each time I went to the front desk it was different.