Gulf of Mexico 4 Stars Hotels

"Location is excellent best on the beach. The exterior of the building could use some repairs and upgrades."

"Excellent location Great staff"

"Website images of room were very deceiving. Room was very small. Thanks goodness we had a balcony. Had to wait almost 45 minutes for the baker to bring our car. Went to the bar and they only had 2 bartenders making drinks and taking food orders. That wait was pretty bad as well we eventually left and went out for dinner. Won’t stay there again. Location was good though!"

"I will definitely stay here again. Staff was amazing and its close to everything "

"Staff was exceptional. Great stay. Only problem were the buttons on the elevator that kept sticking and not lighting up for your floor. "

"We actually overlooked the parking lot. I didnt mind that at all. I couldn't hear people at the pool."

"Was an act of god to get fresh towels and general housekeeping. When they did get around to housekeeping, it always seemed like an inconvenience. Key card wristbands generally stopped working each time we left the room. Became usual practice to go to front desk to get wristbands reactivated. Waiters/waitresses were rude. Every interaction always seemed like we were bothering them. Became uncomfortable to ask for anything to the point where we just went to Publix to get groceries/snacks instead of bothering the staff. My son asked for a smoothy or Shirley temple at the bar. He is 6. It became an issue because the pina colada mix or strawberry daiquiri mix is “Reserved for alcoholic drinks, not kids” And no, it wasn’t pre made with alcohol. One elevator worked. Plan on taking the steps like we did. Or set aside 15 minutes every trip up or down waiting on the elevator. ESPECIALLY when the staff is using the elevator. They made it very clearly known that they take precedence of the elevator over the GUESTS. Everything in our room clogged at least three times. Sink clogged, bathroom drain clogged, and toilet clogged multiple times. And no, we didn’t clog it. We actually showed up to the room with a clogged toilet and clogged sink. Will all of the issues stated above, the staff made ZERO EFFORT to make these issues right. Management wasn’t willing to meet at the front desk. Their idea of making things right, was refunding the $25 nightly resort fee for one night. "