Greater Western Sydney 4 Stars Hotels

"The indoor and outdoor pools are both unheated. During the colder months they are not usable. The rooms were clean however they only were cleaned once on our 3 night stay. Room service was very slow and we ran out of toilet paper one day."

"Stayed here many times over the years previous to Visy and have never paid for parking, I understand to charge if workers from nearby buildings were using but hotel guests should not be charged. The hotel is years overdue for an update, the hallways smelt and very run down. There was a fire alarm went off at midnight waking all from their sleep and it appeared that only one night manager on duty and one security guard, they both appeared to be “lost” and giving NO direction to anyone. The culprit for the alarm was a male in a room smoking. We didn’t even bother to stay for breakfast as couldn’t wait to leave. The second worst hotel I have stayed in and the actually worst in Hawaii was due for demolition - this should be on the list for this hotel."

"The breakfast buffet was very ordinary The coffee machine was broken and the cranky lady in charge was than going to charge us for coffee from the barista Not good and she was rude The room had stains throughout the carpet and the skirting boards need repainting The restaurant was quiet small and we couldn’t get a table for dinner but the reception staff were nice and friendly Overall the place looked very tired"

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"Everything was fine except the fire alarm going off at 7:30am and most of the breakfast items were very old and some fruit rotten. Breakfast wasn’t a pleasant experience at all. I recommend eating elsewhere if you stay at this hotel."

"everything was perfect for us."

"Clean and spacious rooms! Amazing stay"