When check in, the lady in the counter is not nice. She even didn’t tell us where the breakfast is and the breakfast time. Besides her, every staff is friendly.
CHUN
於 2018 年 8 月住了 2 晚
8/10 不錯哦
Powen
2018 年 8 月 31 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
a good hotel in blue mountain
Some working members had bad attitude.
Powen
於 2018 年 8 月住了 1 晚
6/10 一般般
thomas
2018 年 7 月 7 日
喜歡:整潔度和客房舒適度
Nice area, very quiet and relax. However the hotel looks very tired.
thomas
於 2018 年 7 月住了 1 晚
10/10 有夠讚
T
家庭旅遊, 親子旅遊
2025 年 8 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
Was a great venue for family, lots of activities to do in grounds, we barely had to leave. Ice skating, pool , sauna , gaming area , all great
Food was average.
T
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Birgitta
2025 年 8 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Das Hotel liegt sehr ruhig mit vielen Möglichkeiten, die von uns jedoch nicht genutzt wurden.
Birgitta
於 2025 年 7 月住了 1 晚
4/10 不太好
Tina
2025 年 7 月 21 日
喜歡:整潔度
Tina
於 2025 年 7 月住了 1 晚
6/10 一般般
Andrew
家庭旅遊
2025 年 7 月 19 日
喜歡:設施服務
不喜歡:員工素質和住宿環境和硬體
Great facilities for kids however hotel is very dated. Hotel staff and service not up to scratch.
Andrew
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Aza,Castle Hill
2025 年 7 月 16 日
喜歡:整潔度、設施服務和住宿環境和硬體
Amazing for families with kids has pool sauna ice skating tennis basketball play areas duck feeding giant blow up castle and huge rainbow skids activities , movie theatre
We missed the house riding
Very friendly staff
I would have given 5 has it not been for limited food options at resort such as not being to get Ala carte breakfast
The breakfast buffet eggs were very ordinary to terrible. At least let people order eggs this way
Also would have been good to have Greek yogurt at breakfast buffet
My previous 2 stays were not during school holidays and before Covid
The sublime cafe has outstanding prawn pasta and arancini, but terrible calamari and no cakes no soups could really do with more options such as pizza. They used to in the past have very nice cake selections
I honestly over all love this resort I think with modifications to have more food options would be a 5 out of 5
I guess one would drive to Leura and Katoomba but it was extremely cold and we really wanted to stay in resort so had to get uber eats one night to hotel as my husband had a cold and did not want to be in zero weather
We only booked a month before so could not get interconnected rooms but they gave us 2 rooms next to each other and were extremely good to change bed configurations to be king or 2 singles as we wanted
The new ice rink is so lovely wish they made it double the size as there is space !
Aza
於 2025 年 7 月住了 3 晚
4/10 不太好
Eirin
2025 年 7 月 15 日
Eirin
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Julyani
親子旅遊
2025 年 7 月 12 日
喜歡:員工素質、設施服務和住宿環境和硬體
A lot of kid friendly activities in the resort.
However the room was a little outdated.
Julyani
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Kevin
2025 年 7 月 7 日
Kevin
於 2025 年 6 月住了 4 晚
8/10 不錯哦
Manoj
2025 年 7 月 1 日
喜歡:整潔度和員工素質
Manoj
於 2025 年 6 月住了 1 晚
6/10 一般般
Mary
家庭旅遊
2025 年 7 月 1 日
喜歡:整潔度、員工素質和設施服務
What a disappointment.
This Resort once was a lovely place to go to and enjoy yourselves.
Now it is a place to go if you have kids the noise slamming doors kids running up the corridors yelling.
The spa was so full of kids we couldn't even get a foot in with the kids.The pool they had balls throwing all in the pool not good.
The days we stayed the Whisky bar was closed,never saw the shop open , the lounge with the fire place and bar serving snacks ,snacks stopped at 5 and the bar closed at 6.Our thoughts have changed and unless you have children I would give this a miss.
Mary
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Anthony
2025 年 6 月 20 日
喜歡:整潔度和設施服務
The room was quite spacious with most of the requirements for our family, however they do need a bit of an upgrade.
The combined bathtub/shower doesn’t work as water ends up all over the floor of the small bathroom which is very frustrating!
The exhaust fan in the bathroom was out of order & quickly fogged up whenever having a hot shower. Our TV was tempremental at times & needs to be replaced.
The buffet breakfast was a great way to start the day & our stay overall was good.
Anthony
於 2025 年 6 月住了 2 晚
6/10 一般般
Jill
2025 年 6 月 16 日
喜歡:整潔度和員工素質
Jill
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Bridget
2025 年 6 月 16 日
喜歡:整潔度、員工素質和住宿環境和硬體
Bridget
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Andrew
2025 年 5 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice stay great surrounds.
Andrew
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Belinda
2025 年 5 月 25 日
喜歡:整潔度、員工素質和住宿環境和硬體
Loved everything it was beautiful and relaxing and great staff
Would highly recommend staying there.
Belinda
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Scott
2025 年 5 月 25 日
喜歡:整潔度、員工素質和住宿環境和硬體
Scott
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Andrew
情侶出遊
2025 年 5 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff especially shopping and checkin went above expectations
Andrew
於 2025 年 5 月住了 1 晚
10/10 有夠讚
David
2025 年 5 月 15 日
喜歡:整潔度、員工素質和住宿環境和硬體
David
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Kim
情侶出遊
2025 年 5 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A beautiful spot to take a break and relax, staff are wonderful and very accomodating. Highly recommend