10/10 有夠讚
Qie
親子旅遊
2026 年 2 月 4 日
喜歡：整潔度、設施服務和住宿環境和硬體
We had a very pleasant stay at Mercure Penrith and would happily recommend it to others.
The location is excellent — right next to multiple fast-food restaurants and with direct access to Panthers Club, which gives plenty of choices for lunch and dinner without needing to drive anywhere.
Check-in was quick and smooth, and the front desk staff were very friendly. A special mention to the gentleman at reception who kindly advised me not to park under a tree due to bird nests above — a small but very thoughtful detail that saved my car from being covered in bird droppings!
The room was clean and tidy. Housekeeping was efficient, and while the room itself is a little dated, the bathroom was spacious, very clean, and well maintained.
The bed mattress was a bit too soft for my preference — it would be great if the hotel could offer an option for a firmer mattress in the future.
Soundproofing could also be improved. We could hear guests talking next door and doors closing above us, so next time I may request a room in a quieter area of the hotel.
Overall, despite a few minor points, I’m still very happy with the stay and would give Mercure Penrith a solid 5-star rating. I’d definitely stay again and recommend it to others.
Qie
於 2026 年 1 月住了 2 晚