El Silencio Coast 4 Stars Hotels

"Room was great. Very clean. Paid for a double, got a twin with beds pushed together. NOT GOOD! We were charged €1 for four cubes of ice at the bar. Never been charged for ice ever at a hotel. Reception was always crowded and understaffed. Staff apart from Angel were rude and sarcastic if and when you got to talk to them. Breakfast was quite good. Omelette bar was very nice. Decent food throughout. The bacon was reconstituted bacon loaf cut into slices. Not disgusting, it’s bacon; but not as you know it. Real bacon would be far better and they claim to be a four star hotel. Real bacon would be more fitting at a four star hotel. No amenities around the hotel. One local shop didn’t sell drinks, only water and it’s very over priced. Rather than be ripped off, I bought anything I needed through a delivery app. Pool was nice. Pool area nice and clean. I think later in the year you would have sun-bed wars!!"

"Lovely hotel experience, very premium experience in a nice location. The breakfast was well worth it and the pool area had plenty of seating (though I'd still recommend going early to get seats). The spa was also very worth the price. My main concern is that the Preferred Club breakfast was not worth the extra cost. The breakfast in the main area was better than the a la carte option. Though the nice part of the preferred club was the separate cabanas and afternoon snacks/booze. I would stay here again, staff made everything possible to give us a good experience. Letting us stay extra hours because of our flight being later in day"

"Pack & Ernest were professional, helpful & delightful! Thank you!"

"yes we had a sea view although it was partially obstructed."

"Reception staff where friendly, room was a good size. Pool was cold most days. Not heated. Pillows where needing refreshed. Bar sold cocktails, more expensive than outwith the hotel, and only did 5 set ones. Didn't do margaritas for example. Kind of expect to sit wt hotel and relax with the drink you want, but this wasn't possible. Construction site across the road so air quality was poor, plus the obvoius noise pollution. Not relaxing for holiday. Paid extra for a patio, it was huge, but was missing a chair for the 3rd guest. Plus a lot of dust from the aforementioned construction site meant our feet where filthy if we walked in it, plus couldn't dry clothes in it. "

"Reception staff were rude, pressured us to pay additional fees which were not incurred. Sadly this totally ruined an otherwise faultless experience "

"Clean rooms and hotel. Friendly and helpful staff. "