Chugoku 4 Stars Hotels

"Very surprised this property is rated as a 4 star on Expedia. Lobby had a strong odour, rooms very dated, beds uncomfortable and old (we paid for a deluxe twin), breakfast was not worth the $20 we had prepaid per person - fruit consisted of a bit of pineapple and frozen mango. Wifi very weak. We had paid for 2 nights and left after the first night! Asked if they would be able to refund our food vouchers (CAD 40,00) for the 2nd day but told not possible because we booked on Expedia. Staff were pleasant and room was clean enough but very dated. On the Expedia site it indicated a 15 minute walk to the Peace park - not accurate as it’s about a 40 minute walk. Very disappointed with this Expedia booking - waste of money! "

"Great location"

"Excellent service and extremely helpful."

"Room is old and in poor quality. Super tiny rooms. Bathroom is worn and old towels. Most importantly NO air conditioning!! Would not recommend, very disappointed "

"Great place. Excellent service, the buffet breakfast was spectacular"

"The room was lovely and clean, it’s a bit tired but has everything you need and the toiletries were great. We have a corner room so the view was amazing."