「Unfortunately, our stay was not a good experience due to the condition of the hotel. The AC was not working properly, and the room smelled like there had been ongoing water leakage or moisture issues. The beds were also very uncomfortable and felt as if you would roll toward the middle.
That being said, the hotel staff was very nice, welcoming, and helpful throughout our stay. The manager was also kind enough to reimburse 2 of our 4 nights, which we truly appreciated.
I just wish Hilton would...
「Unfortunately, our stay was not a good experience due to the condition of the hotel. The AC was not working properly, and the room smelled like there had been ongoing water leakage or moisture issues. The beds were also very uncomfortable and felt as if you would roll toward the middle.
That being said, the hotel staff was very nice, welcoming, and helpful throughout our stay. The manager was also kind enough to reimburse 2 of our 4 nights, which we truly appreciated.
I just wish Hilton would...
George