新嘎拉雅 3 星級飯店

「Second time here. Wonderful retreat along the lake. Close to Handara Gates and Botanical Gardens. Dewi and all the staff are awesome. Cabins are wonderful.」

「The property outside was so beautiful. The inside the room was cute, but strong mildew smell. The dehumidifier was really dirty. I cleaned it and turned on to remove dampness. I moved because closet outlet not working. Bed & pillows not comfortable. The people were truly kind and helpful. Restaurant not good at all skipped breakfast after eating dinner there night before. Also road was really busy and noisy. Overall good experience people so kind and friendly and helpful.」

「The staff were lovely and helpful. The rooms were neat and clean. Breakfast was delicious」

「Beaucoup trop de bruit 」

「Overpriced, do not recommend for solo travelers. Nothing to do in the area. I was one of the only guests there.」

「The rambutan has got to be the nicest, well located hotel in Lovina. Grounds are beautiful, pools gorgeous. Lovely spot for breakfast by the pool. Staff are super aware of their guests. The owners are lovely and make sure everything runs perfectly. Close to the beach, and warungs nearby. And fantastic value for money. Would recommend the rambutan every day of the week.」

「Very friendly people!!」

「We were completely shocked at the state of the room. We requested the best they had, yet there were dead bugs on the sheets, a blood stain on the bed! And toothbrush residue splattered all over the bathroom mirror. We took pictures and I let the staff (a woman who remained on her phone during the entire conversation) know. I showed her the issues and she simply nodded and nothing else. We quickly left and ran next door to the Rusa hotel and stayed there. I don't understand how Expedia partnered...

「Wonderfully located hotel in Lovina, 5 minute walk to the beach. Rooms were clean and bed very comfortable. Pool was in a beautiful setting and well maintained. Staff kind and helpful, will definitely stay again when in Lovina.」