海防 3 星級飯店

「They do not provide proper instruction on how to collect the room key card. The Ala Carte managed by Anstay. The management should provide a clear instructions to their customers. I hired a taxi to go around just to find the address provided in the email but unfortunately the address was very difficult to find. Mostly of their staff cannot speak or understand english. They don't even reply on messages they have very poor communication.」

「Room was great. Had a great stay」

「Hyggeligt sted og fin service på trods af at de ikke rigtig taler engelsk. Rent og pænt og dejlig altan.」

「Perfectly located inside a natural park. Great and friendly staff, great service. 」

「This 4-day visit was my third to The Light Hotel since 2015. Like my previous stays, the owner / manager, Jennie, and her staff provide 5-star accommodations, amenities and service for very reasonable cost. A small family-run hotel, you are welcomed and treated like family. My room was spacious, clean, comfortable bed and all the amenities of a 5-star hotel. Breakfast is good. Walking distance to shops, restaurants, ATM. I love the hotel and highly recommend it for your visit to Ha Long.」

「Great host. Great people. Rented a motorcycle from them and it was great way to move around. Shower needs a good clean. There was a leak from the bathroom above. Thank you」

「Room was clean, bed was comfortable, great location and staff were grit and helpful 😉 」

「The room had a mildew odor. The staff was very friendly and hospitable.」