Franklin 3 Stars Hotels

" Staff was helpful & polite. Food was delicious! Room was spacious. We really enjoyed our stay!"

"Nice place easy to get to"

"While the people who checked me in were friendly, the state of the hotel was not good. There was water damage in and on the walls in multiple places including my room which had stains from ceiling to halfway down the wall. The state of the hallway carpets did not look as if they had been cleaned in quite some time and indeed, the towels left outside a room door on my floor on the day of my check-in were there when I checked out. The floors in my room had not been vacuumed and debris from the ceiling was in various places. The couch in my room was also stained. The furniture was quite worn and beaten up as well. The bed, however was comfortable. Lastly, the website marketing was misleading. The descriptions did not accurately describe the room and the pictures showed rooms that were in better state, with furniture that was not present in the room, and in general a cleaner condition. Overall, the cost of the room did not match what was provided in terms of written and visual information. In general, I don't write reviews, but I know I would not stay at this hotel again and I would recommend people look elsewhere for accommodations. There were better options in the same general area which looked to be in better shape. "

"Hotel was clean staff allowed kids to run around the lobby all day even at 12:15 am kids where running around while staff stood outside on the phone hot tub wasnt working room wasnt anything special but was clean bathroom was out of body wash and conditioner breakfast was very bland"

"Everything was great except for the hot tub being out of service, that was the main reason I chose the particular hotel."

"Good"

"Great place to stay with kids…..!!"

"Love Sonesta's - breakfast was amazing!"

"Breakfast was subpar. Cold eggo waffles, eggs with huge chunks of black peppercorn, moldy fruits and coffee that tasted like water "