Apison 3 Stars Hotels

"Breakfast was great. Staff was very friendly and helpful. Only problem is getting to the parking deck is not very accommodating. I was lost and confused. Overall we had great stay! "

"In town from Atlanta to see a comedy show in Chattanooga for the weekend. I was really disappointed in general with the hotel. I love the area, although there is high construction near by, it wasn’t an issue. Good eateries and shops around as well. Courtyard area was nice with chairs and the fireplace/fire-pit. Hotel does not have elevators!!! However upon check-in walking into the lobby, there was a portable air unit that was sitting up on a table or some object, blowing air toward the check in desk. Check-in was fast and the young lady was very nice. Room was clean and had a pleasant smell to it as well. However, in front of the sink was a wet spot around 10-12” in diameter. I checked under the sink and could find where the water was coming from. Later on we discovered that if the shower head is turned toward the bathroom door and the curtain not pulled, then it lets water run from the bathroom area into front part of the sink area. Ok no problem, just call to the front desk to have the water removed! Unfortunately the phone in the room did not work. No dial tone or anything. Next morning we saw the housekeeper and asked for more hand towels for the room around 9am. Came back to the room around 3pm and no towels and room was not done. She even asked us if we were leaving for the day and we said yes. Came back from being out the night around 1am and on my 1 of the 2 keys worked, Fortunately, we had put the 2nd key in her purse. Just not happy overall with the stay."

"Best spot to stay in Chatt. Safe, family friendly, spacious, and a stone’s throw away from the best restaurants in the city!"

"We loved the smaller pillows for sleep. I would love to know where to buy them. The beds were so comfortable and we had a good night sleep."

"Room wasn’t very clean"

"A1"

"Nice place with restaurant and bar inside. Unfortunately we got in late and had already had dinner. Looked very nice. Everyone was helpful"

"When we were stopped and warned by someone in the parking lot leaving the hotel as we were on our way to check in, I knew it was bad. The room we were supposed to stay in was disgusting. The couch was stained and nasty while the chair had hair all over it. The room smelled like it had been bleached with a film across the top of the floor that left our shoe prints when we walked on it. We kept our shoes on the entire time and didn’t let anyone touch anything. The furniture had spills that had dried on them and the walls in the bathroom did too. There was black mold in the bathroom and the door frame was rotting away by the floor. We stayed maybe 30 minutes and then contacted Expedia to get our money refunded for our stay and went somewhere else. They were very helpful and nice during a very stressful situation. "

"Everything new, clean and welcoming"