Greater Western Sydney Ski Vacations

Small room, ok for an overnight stay.

Very interesting hotel and location of the hotel. Close to shore walking, dining, sidewalk market (Fr -Su), ferry terminal. Pleasant and helpfull staff. No elevator, but staff helps with luggage up and down the stairs. We liked it very much.

Staff made the best of the stay. Had a few difficulties and they assisted quickly.

Great customer service and ambient amenities, nice and clean room, great location, good buffet breakfast

I Couldn't fault the staff. The room wasn't has bing as the previous one. Door's didn't close properly and the Aircon in the second room was barely working.' The tiles in the Bathroom and shower are a safety concern and needs to be addressed ASAP They are way to slippery and even worse when you've used shampoo. The beds in this room where uncomfortable Hotel staff are alway nice and polite.

Very interesting hotel and location of the hotel. Close to shore walking, dining, sidewalk market (Fr -Su), ferry terminal. Pleasant and helpfull staff. No elevator, but staff helps with luggage up and down the stairs. We liked it very much.

Staff made the best of the stay. Had a few difficulties and they assisted quickly.

For the price this hotel underwhelms in every way. In room phone not working and was unable to order in-room dining at 8pm after a long day of travelling. Had to go to the reception desk and give my order in person. One item was completely forgotten. Bathroom needs updating, spa bath cracked and stained. Shower door wouldn't close properly causing water to spill outside of the shower. Twice when I stood at the reception desk to make an enquiry I was attended to very slowly despite no other guests being present the staff was scrolling on his phone. When I enquired about the possibility of paying for a late check out I was "yeah not gonna happen" as the hotel was fully booked. Not being able to do a late check out didn't bother me but the way I was told it wasn't possible was unprofessional and rude. Would not stay here again.