Peninsular Malaysia Luxury Vacations

We just finished an unbelievable time in Kuala Lumpur. The Face Suites was a solud part of our time there. The rooftop infinity pool was one of our favourite memories.

Room very clean! Great panoramic view! Great drinks available in room as well as tea and coffee! Great restaurants and service of the staff!

Staff were very attentive. The entire hotel was kept spotless and lovely Christmas decorations

Hotel is attractive on the inside. It’s well located within a 10 minute walk of an underground station and has a mall adjacent to it on each side of the street. When we first arrived and went to our room our door lock did not work. We assumed that the battery was dead in the lock itself as the key card had worked in the elevator to allow us access to the required floor. We went back to reception, and the woman who had checked us in went up with us to verify the problem. Instead of waiting for someone to come and replace the battery in the lock, she then offered us a different room. A bellman subsequently brought our luggage and new keys to our new room. One day, we mistakenly left our “do not disturb”light on when we went out. When we got back later in the afternoon, we took the light off and put on the “maid service requested” light, hoping that it wasn’t too late to have our room made up. When we came back from dinner, the room was indeed made up. The room was absolutely silent. We heard nothing from any of our neighbours. We had a great view of the Marina Bay Sands and the nighttime light show.

best location, best service, best people, best hotel. i've traveled a lot of countries and stayed in so many hotels, this hotel is one of the best hotel i stayed, their service is the best! i will come back again!

Staff were very attentive. The entire hotel was kept spotless and lovely Christmas decorations

Room very clean! Great panoramic view! Great drinks available in room as well as tea and coffee! Great restaurants and service of the staff!

Hotel is attractive on the inside. It’s well located within a 10 minute walk of an underground station and has a mall adjacent to it on each side of the street. When we first arrived and went to our room our door lock did not work. We assumed that the battery was dead in the lock itself as the key card had worked in the elevator to allow us access to the required floor. We went back to reception, and the woman who had checked us in went up with us to verify the problem. Instead of waiting for someone to come and replace the battery in the lock, she then offered us a different room. A bellman subsequently brought our luggage and new keys to our new room. One day, we mistakenly left our “do not disturb”light on when we went out. When we got back later in the afternoon, we took the light off and put on the “maid service requested” light, hoping that it wasn’t too late to have our room made up. When we came back from dinner, the room was indeed made up. The room was absolutely silent. We heard nothing from any of our neighbours. We had a great view of the Marina Bay Sands and the nighttime light show.

We just finished an unbelievable time in Kuala Lumpur. The Face Suites was a solud part of our time there. The rooftop infinity pool was one of our favourite memories.

Great staff all were helpful Breakfast was fresh and lots of variety.

I have traveled extensively throughout the world for work and leisure for over 20 years. Each year I stay at over 40-50 different hotels. This Mandarin Oriental hotel is the best hotel in the world that I have ever stayed at. The hotel is pristine, the rooms are impeccable and the hospitality of the staff is exemplary. The most exceptional staff members are Aaron and Kiran, two of the concierges, Waty who works at the breakfast, Hafiz at the front desk, a Ram, the most professional and congenial tour guide that I have ever had in the world. Also noteworthy staff members who exhibit courtesy, friendliness and great helpfulness at all times are, Beyzid and Labin in housekeeping, Audrey Tan in administration, Shiori who welcomed us with flowers and a smile, Subra and Hayee, and Ahmad concierges, Sharom, the Chief Concierge, Adzuan, the Assistant Chief Concierge, Natasha, Mohammad, and Sarah at the front desk, Hisham (a truly exceptional doorman), Ashlam and Kumar, also superb doormen, JJ and Furhan at breakfast, and Shabril the trainer in the gym.

Staff were very attentive. The entire hotel was kept spotless and lovely Christmas decorations

Room very clean! Great panoramic view! Great drinks available in room as well as tea and coffee! Great restaurants and service of the staff!

Hotel is attractive on the inside. It’s well located within a 10 minute walk of an underground station and has a mall adjacent to it on each side of the street. When we first arrived and went to our room our door lock did not work. We assumed that the battery was dead in the lock itself as the key card had worked in the elevator to allow us access to the required floor. We went back to reception, and the woman who had checked us in went up with us to verify the problem. Instead of waiting for someone to come and replace the battery in the lock, she then offered us a different room. A bellman subsequently brought our luggage and new keys to our new room. One day, we mistakenly left our “do not disturb”light on when we went out. When we got back later in the afternoon, we took the light off and put on the “maid service requested” light, hoping that it wasn’t too late to have our room made up. When we came back from dinner, the room was indeed made up. The room was absolutely silent. We heard nothing from any of our neighbours. We had a great view of the Marina Bay Sands and the nighttime light show.