Alto Tajo Nature Reserve Golf Vacations

Cuartos limpios pero hotel necesita decoración mas moderna.

Beautiful hotel that was a comfortable retreat after exploring the city. The staff clearly cared about making our experience enjoyable and easy.

In general the experience was above and beyond what my family and I expected. The only note I would like to leave is that the rooftop experience was a bit overwhelming in that, being a paying guest I didn't expect to compete with non-guests for prime sitting spaces during sunset with views which we primarily chose hotel for; Space for non smokers would be nice.

Unplanned overnight stay, there was one room available and great.

The check-in process was not excellent. We arrived at 4:30PM and our room was not ready. We had to wait for the staff to find an available room, which was not our first choice. However, later the hotel offered to move us to another room, which we did not make because it was inconvenient. The manager improved our stay by giving us free breakfast which was excellent. The hotel is in an excellent location, close to restaurants, museums and shopping. We would return

Beautiful hotel that was a comfortable retreat after exploring the city. The staff clearly cared about making our experience enjoyable and easy.

Great location, our room was clean and excellent customer service.