Alto Tajo Nature Reserve Beach Vacations

Excellent hotel with a very central location, attentive and friendly staff and beautiful amenities. Stayed here with my partner for our anniversary trip and the staff made everything feel welcoming and smooth at check in and prepared a little surprise for us. I would recommend and stay here again!! Gracias

Excelente todo La ubicación del hotel, el servicio muy atentos y responsables y profesionales la Limpiesa es impecable el desayuno muy bueno y variado, finalmente el aire acondicionado todo el que desees en resumen muy buena calidad lo recomiendo como excelente

Breakfast is good. Location is good. Rooftop view is nice. But the room and Staff is just OK, not comparable to other hotels I stayed. I usually give 5 stars to the hotels I stayed. but only "3" for this hotel.

Its location was perfect. Staff very friendly and helpful.

The property is close to the airport which was important to our stay. The staff was friendly and helpful. The restaurant was nice and the food was good. The only complaint is the rooms were old and run down and we were surprised how different they looked then the photos.

The reception staff, one lady in particular, were great. The check in was lovely and the room great. Bed do comfortable and clean, well equipped and bathroom good. A very comfortable room - excellent. Sadly the lobby / bar restaurant staff let their colleagues down badly. They let the rest of the hotel, and the good experience we had otherwise, down. We had reserved a table and were sat at the table and them ignored for 30 mins (not even offered water or a drink) before we got up and left. We raised the issue with the reception staff, who recommended somewhere else to eat outside of the hotel saying the hotel bar was very busy due to the rain. However there were 50 covers in total and at least 6 waiting staff that I saw - all of whom were walking about actively avoiding eye contact when I tried to catch their attention. So o do. It consider rain to be a good excuse; and we got wet in the rain walking to another place to eat. I would like to give the reception staff and housekeeping team 5 stars but the restaurant staff 0 stars. They should try harder to not undermine their reception colleagues.

Friendly staff, clean room, loved the gym

Honestly, probably one of the best hotels I’ve ever stayed at. Clean modern amazing amenities love the gym love the pool area, delicious food Their breakfast buffet was unreal. Hotel is located in a great location Each floor has a different theme for music genres. All the staff are wonderful and helpful The shower even has speakers in it This place was a complete vibe🙌🙌🙌