Monterey Wine Country All inclusive Vacations

Wonderful welcoming staff with exceptional service… all the staff at the bar were unreal… would recommend this hotel to everyone

Clean, modern and comfortable room. Amazing breakfast buffet. Steps away from piers and Muni buses/trolley stops. Make sure you buy Muni day pass, no rental car is needed if you stay at Riu.

Stay was very convenient to everything we wanted to do! Staff was great!

Speedy check-in! Good location! Walking distance to main attractions and shops nearby. First time in SF. I chose this hotel for my bday weekend. My only complaint is the bar/restaurant staff. The one doing breakfast seemed annoyed that I chose to eat elsewhere. I went back for dinner. The dinner staff was not attentive at all. My plate sat on my table after I was finished for quite some time. The same can be said for my empty glass. Finally, on my way out, I tried again (third time, three different employees); they refused to accept the drink vouchers I had received the night prior (for my birthday). Nowhere on the voucher it says “only one per day.” I was disappointed at the rudeness I experienced three different times. That would be my only suggestion: to work on being more welcoming to the guests, especially first timers that choose this hotel to celebrate a special occasion.

Two elevators were out of service which was a little inconvenient. Our a/c was slow to work but did end up doing the job. Staff at check in was fabulous. We enjoyed using the pool table. I felt our room was a little worse for wear overall. Cute decor, good location.

Speedy check-in! Good location! Walking distance to main attractions and shops nearby. First time in SF. I chose this hotel for my bday weekend. My only complaint is the bar/restaurant staff. The one doing breakfast seemed annoyed that I chose to eat elsewhere. I went back for dinner. The dinner staff was not attentive at all. My plate sat on my table after I was finished for quite some time. The same can be said for my empty glass. Finally, on my way out, I tried again (third time, three different employees); they refused to accept the drink vouchers I had received the night prior (for my birthday). Nowhere on the voucher it says “only one per day.” I was disappointed at the rudeness I experienced three different times. That would be my only suggestion: to work on being more welcoming to the guests, especially first timers that choose this hotel to celebrate a special occasion.

Clean, modern and comfortable room. Amazing breakfast buffet. Steps away from piers and Muni buses/trolley stops. Make sure you buy Muni day pass, no rental car is needed if you stay at Riu.

Stay was very convenient to everything we wanted to do! Staff was great!