Kyushu and Okinawa Romantic Vacations

Great in hotel shops, food & pastries. Great breakfast buffet. They even had outside vendors come in. We really enjoyed most everything there. Major problem we had was the mattresses were terrible. Basically a spring frame with a half inch of material on it so you could feel the springs in it. They gotta change the mattresses. Then the a/c went out @ midnight. Didn’t have it checked since we were checking out. Also we got massages there. Different than a western massage. You keep your clothes on & they do pressure points. I thought it was still good but the others in the group didn’t enjoy it as much.

The room was amazing. The staff super friendly and helpful.

Great resort except the food inside the hotel sucks .

Swimming pool is great for adult. Very deep and clean - well managed. Limited restaurant option. Only one mess hall. You can enjoy other water activity at nearby Renaissance hotel (same hotel chain they said) whiich is very big resort. But some of facility (at Renaissance) can not be available to COCO Garden's client.

Spend your money elsewhere. Hands down the worst hotel I’ve ever stayed in. Repetive breakfast food. Extra charge for EVERYTHING. Staff at pool aqua center are awful. Do not speak English but will laugh and make fun of you. If I could’ve gotten a refund I would have left this raggedy hotel much sooner. Cleaning crew nice. Everyone else needs to take some training on customer service!

This is an amazing property. The location is so peaceful. I will be back. Thank you.

Amazing food, room was so nice, spa was amazing. Highly recommend this stay.

An exceptional experience.

Great in hotel shops, food & pastries. Great breakfast buffet. They even had outside vendors come in. We really enjoyed most everything there. Major problem we had was the mattresses were terrible. Basically a spring frame with a half inch of material on it so you could feel the springs in it. They gotta change the mattresses. Then the a/c went out @ midnight. Didn’t have it checked since we were checking out. Also we got massages there. Different than a western massage. You keep your clothes on & they do pressure points. I thought it was still good but the others in the group didn’t enjoy it as much.

The room was amazing. The staff super friendly and helpful.

It would be better if the breakfast can have different options every 2 ~ 3 days. For guests who stay there for a week or longer period of time, it might be tired to eat the same items everyday.

Great in hotel shops, food & pastries. Great breakfast buffet. They even had outside vendors come in. We really enjoyed most everything there. Major problem we had was the mattresses were terrible. Basically a spring frame with a half inch of material on it so you could feel the springs in it. They gotta change the mattresses. Then the a/c went out @ midnight. Didn’t have it checked since we were checking out. Also we got massages there. Different than a western massage. You keep your clothes on & they do pressure points. I thought it was still good but the others in the group didn’t enjoy it as much.

Swimming pool is great for adult. Very deep and clean - well managed. Limited restaurant option. Only one mess hall. You can enjoy other water activity at nearby Renaissance hotel (same hotel chain they said) whiich is very big resort. But some of facility (at Renaissance) can not be available to COCO Garden's client.

Spend your money elsewhere. Hands down the worst hotel I’ve ever stayed in. Repetive breakfast food. Extra charge for EVERYTHING. Staff at pool aqua center are awful. Do not speak English but will laugh and make fun of you. If I could’ve gotten a refund I would have left this raggedy hotel much sooner. Cleaning crew nice. Everyone else needs to take some training on customer service!