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SOTETSU GRAND FRESA KUMAMOTO

3.5 star property
Travelers find peace of mind with express check-in at this Chuo Ward hotel, where valuables stay secure in front-desk safes during explorations

Choose dates to view prices

SOTETSU GRAND FRESA KUMAMOTO offers a genuine retreat in Chuo Ward's center. Guests appreciate the attentive staff and convenient on-site restaurant. The hotel provides practical amenities like dry cleaning and luggage storage for hassle-free stays.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
The current price is NT$1,448
NT$1,672 total
Jul 12 - Jul 13

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Double Room, Non Smoking (For Single Use)

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Double Room, Non Smoking (For Single Use)

9.8 out of 10
Exceptional
(6 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Non Smoking (For 2 People Use)

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Double Room, Non Smoking (For 2 People Use)

10.0 out of 10
Exceptional
(3 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a window.

Comfort Double Room, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 185 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a window.

Comfort Double Room, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 185 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room, Non Smoking

A hotel room with a bed, a desk, two chairs, a TV, and a window.

Superior Double Room, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 241 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room, Non Smoking

A hotel room with a bed, a desk, two chairs, a TV, and a window.

Superior Double Room, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 241 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a small table, a chair, a TV, and a window.

Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 235 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a small table, a chair, a TV, and a window.

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 235 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Connecting Twin Room, Non Smoking

A hotel room with a bed, a TV, a wardrobe, and a window.

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 235 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Large Twin Beds
  • Free WiFi

View all photos for Connecting Twin Room, Non Smoking

A hotel room with a bed, a TV, a wardrobe, and a window.

Connecting Twin Room, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 235 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Large Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking

A hotel room with two beds, a small round table, a television, and a window.

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 252 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking

A hotel room with two beds, a small round table, a television, and a window.

Superior Twin Room, Non Smoking

  • 252 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a round table, and a large window.

Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 319 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a small round table, a television, and a window.

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 319 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Double Room Non Smoking（For 1 Adult）

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room Non Smoking（For 1 Adult）

  • Sleeps 1
  • Free WiFi

View all photos for Superior Double Room Non Smoking（For 2 Adults）

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room Non Smoking（For 2 Adults）

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin Room Non Smoking（For 2 Adults）

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room Non Smoking（For 2 Adults）

  • Sleeps 2
  • Free WiFi
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About the neighborhood

In the entertainment district, SOTETSU GRAND FRESA KUMAMOTO is in Chuo Ward, a neighborhood in Kumamoto with great shopping. Contemporary Art Museum Kumamoto and Kumamoto Prefectural Traditional Crafts Centre are cultural highlights, and some of the area's attractions include Shimotori Shopping Arcade and Kumamoto Zoo and Botanical Garden. Kishapoppo and Mifune Dinosaur Museum are also worth visiting. Visit our Kumamoto travel guide
Map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807

What's nearby

  • A busy urban street with modern buildings, a tram, and pedestrians.
    Sunroad Shinshigai Shopping Street
    1 min walk - 0.2 km
  • A modern building with a large glass facade, a unique sculpture in front, and flags on poles.
    Kumamoto City Hall
    5 min walk - 0.5 km
  • A traditional Japanese castle with multi-tiered roofs, surrounded by autumn-colored trees and a stone wall.
    Kumamoto Castle
    17 min walk - 1.5 km
  • Sakura Machi Kumamoto
    7 min walk - 0.6 km
  • Kumamoto-jo Hall
    9 min walk - 0.8 km

Getting around

  • Suidocho Tram Stop
    9 min walk
  • Fujisakigumae station
    16 min walk
  • Kumamoto Airport (KMJ)
    54 min drive

Restaurants

  • 資さんうどん
    1 min walk
  • Starbucks
    1 min walk
  • サイゼリヤ
    1 min walk
  • マクドナルド
    1 min walk
  • 龍の家 ワシントン通り店
    1 min walk

About this property

SOTETSU GRAND FRESA KUMAMOTO

  • Hotel near Kumamoto-jo Hall
  • Close to Kumamoto Castle, SOTETSU GRAND FRESA KUMAMOTO provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), express check-in, and a front-desk safe
    • Smoke-free premises, a 24-hour front desk, and a vending machine
    • Luggage storage and an elevator
    • Guest reviews give top marks for the helpful staff and proximity to shopping
  • Room features
  • All 247 rooms include comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
  • Other amenities include:
    • Bidets, shower/tub combinations, and free toiletries
    • 32-inch Smart TVs with Netflix, Hulu, and streaming services
    • Digital channels, electric kettles, and heating

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  • Air conditioning
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9.2 out of 10, Wonderful, 1,043 reviews
The price is NT$2,206
NT$2,506 total
Jul 12 - Jul 13
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay, and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is SOTETSU GRAND FRESA KUMAMOTO pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at SOTETSU GRAND FRESA KUMAMOTO?

As of 2026/7/5, prices found for a 1-night stay for 2 adults at SOTETSU GRAND FRESA KUMAMOTO on 2026/7/12 start from NT$1,448, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at SOTETSU GRAND FRESA KUMAMOTO?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SOTETSU GRAND FRESA KUMAMOTO?

Check-out is at 11:00 AM.

Where is SOTETSU GRAND FRESA KUMAMOTO located?

Located in Chuo Ward, this hotel is within a 15-minute walk of Shimotori Shopping Arcade, Kumamoto-jo Hall, and Kumamoto Castle. Sunroad Shinshigai Shopping Street and Sakura Machi Kumamoto are also within 10 minutes. Suidocho Tram Stop is 9 minutes by foot and Fujisakigumae station is 16 minutes.

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Reviews

SOTETSU GRAND FRESA KUMAMOTO Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 866 out of 1194 reviews
Rating 8 - Good. 267 out of 1194 reviews
Rating 6 - Okay. 41 out of 1194 reviews
Rating 4 - Poor. 11 out of 1194 reviews
Rating 2 - Terrible. 9 out of 1194 reviews

Reviews

Verified

10/10 Excellent

Chor Yuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the location of the hotel is very convenient.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

JUFUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Marco Paul

Liked: Amenities
Nice Hotel and great location. Definitely will stay again in this Hotel.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Callum

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, super clean and comforting, very friendly staff and helped to extend my stay at short notice, would definitely return
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lindi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean room with great air conditioning.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chung Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay

We had a wonderful stay, room is nice and clean; front desk service is vey friendly; delicious breakfast; parking lot is only 20 meters away; and hotel is right next to the largest shopping area in Kumamoto, also the convenient store is next door.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a breakfast buffet available. The staff was friendly and helpful. My only problem was the lack of hypoallergenic bedding (I'm allergic to down). Other than that, it was a great place to stay
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Room was spotless, great amenities and location. Friendly staff. Comfortable beds and pillows
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Pearl

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and plenty of amenities were provided. The staff were very helpful and nice.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

WeiChun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right next to the shopping street, only about a 5-minute walk from the bus terminal. The room is clean and spacious. It would be better if the breakfast menu could be changed a little.
Hotel exterior
Room
Room
bathroom
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are super friendly.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

CHIH YUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location near by shopping street Easy parking tower near by Spacious room Highly recommended
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Nozomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and spacious hotel. Very friendly and professional staff. Would definitely book here again.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quiet

I liked 👍 this place. Courteous staff, nice room, and good breakfast.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Atsushi

Liked: Cleanliness, staff & service, amenities
The room was very clean and wide. We could relax in the room. And the breakfast was very delicious. Thank you very much for your dedicated support.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities
An amazing new hotel and it shows. Nice sized comfortable rooms in a great location and wonderful staff. 10/10!
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Super large rooms! Normally these types of hotels have tiny rooms and you can’t even open a large suitcase on the ground. This room was so spacious you could open up 5 large suitcases and still have space to move around.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

bee ngoh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is located at somewhat the end of a shopping street so its quieter yet convenient. The hotel provides the most extensive range of toiletries in the hotel lobby. Breakfast is very good!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great friendly staff with a breakfast buffet in the mornings. It is 1500 yen for the breakfast buffet which has local cuisine. The only downside i would say is if you need to do laundry it can get really expensive
Stayed 14 nights in Apr 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was amazing kept us on schedule since it was early breakfast times Ac was nice Rooms stocked and cleaned They have a magnet sign letting them know if you want your room only towels stocked or if you want your rooms tidied up Check out was very simple Check in time is at 3pm but they can hold your luggage in lockers until it’s time Shops and restaurants around the area to kill the time until it’s time to check in time will go by very quick Pjs outside the rooms on a table
Stayed 3 nights in Jan 2026
Verified

8/10 Good

cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Location was excellent. It was literally next door to an arcade with loads of restaurants, cafes and combinis. Easy access and 10 mins walking to Kumamoto Castle and the Sakura a hi mall
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

HWEE NGEE AMANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a one minute walk round the corner from a huge covered shopping arcade. Lots of food options. The whole check in and check out process was easy. The staff helpfully kept our luggage when we arrived in the morning. The room was very well designed with everything we needed. The breakfast buffet was nice, a mix of Japanese and western breakfast. They included some local dishes which was a nice touch.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First visit to Kumamoto

It was good. The room was spacious and the service we got from the staff pre and at check-in are flawless. It can be a bit of a challenge to get to the hotel from JR Kumamoto station with luggage as the tram is always full of people the station. But I really like the fact that it's close to the shotengai area and there are a lot of shops, restaurants and game centres around.
Stayed 2 nights in Mar 2025