Hong Kong SAR Honeymoon Vacations

Liked hotel room didnt like having to carry heavy suitcases up 2 flights of stairs no lifts.

Great location. Staff are nice and friendly.

overall it is a very good hotel.. just the bed is not very comfortable.. they should be close to MTR station, but didnt have a clear instruction how to get there

Great front desk staff gave us free upgrade and were very understanding of our situation (unpredictability of checkout due to travelling standby)

Upgraded to executive floor but nothing special other than higher floor & a slightly bigger room. Short 10min taxi ride from HK station, airport express train & hotel is walking distance to MTR Wanchai Station. Some noise from rooms inside hotel probably thin wall/insulation. At times, noise at night coming from back streets, probably because of quite a few pubs/bars in the area.

I loved this hotel, and the staff are first class

Great location. Staff are nice and friendly.

The most remarkable thing of the hotel is the Victoria Habour view

Liked hotel room didnt like having to carry heavy suitcases up 2 flights of stairs no lifts.

The team of doormen were exceptional. Very proactive, warm smiles and great attentiveness. There was A and a few others whose names I didn’t catch helped set the tone from the start. A special mention to J, Lobby Ambassador. When I was taking work calls in the lobby lounge, he came and offered a bottle of water. He extends this courtesy and charm to every guest. The ability to go beyond scripted professionalism made interactions a lot more genuine. Everything in the room was tidied and clean, amenities were replenished. Room was on the older side for sure. We got the harbour view on a high floor which was a pretty decent view. Food quality and variety for buffet breakfast was as expected. A negative incident occurred while we were having breakfast on Sunday. A manager could be heard in view of all other guests, calling a staff with a disparaging remark. Calling the staff ‘zero brain’ to his supervisor. Also, instead of calling the staff by name, he went ‘Oei! Hey!’. That is rude. This is not a situation of ‘respecting the hierarchy’ or ‘language barrier’. Wherever one works, you learn the locality and assimilate. These actions undermine basic human dignity and consistency of the Mandarin Oriental service ethos. The external customer is important, so is the internal customer. Leadership, especially in a hospitality establishment is more than just putting on a tailored suit and fancy shoes. Leadership is not a title, it is a burden.

Nice hotel with free shuttle service and the fragrance in the hotel lobby- EXCELLENT I love the smell. Very accomodating Staff

Corner location. Near metro. Food options. Local restaurants. Local markets for fresh foods. Check out the wine bars, that was a surprise! Complimentary breakfast. But, bring your toothbrush/paste otherwise purchase in the lobby.

Wonderful location, Harbor View!

Our experience at the Conrad Hong Kong was exceptional from start to finish. The staff were unfailingly courteous and attentive, making us feel genuinely welcome. Breakfast was a highlight — not only was the buffet selection extensive and delicious, but the chef went out of his way to prepare a special nut-free meal for my daughter, ensuring her safety and comfort. The hotel offers a perfect blend of luxury and convenience, with direct access to a shopping mall and just steps from major subway lines. Every detail, from the well-appointed rooms to the thoughtful service, reflects true five-star quality. We couldn’t have asked for a better stay.