OCT East Water Park Beach Vacations

Good located, excellent breakfast,room is clean and staff is helpful.

It’s a nice hotel in terms of decoration and the staff at the reception/concierge were helpful. Quick and easy check out. Some do speak English but only one was more fluent. I like their movie selection (requires additional payment to third party but at least they provided it in their TV). I was not happy about their house keeping - missed a few top ups and they don’t wash cups (perhaps hotels never do). They only provide showers for twin rooms and there are build up of limescale if you look closely. Doesn’t affect showering though. Could improve in many areas, it’s average for me.

The environment and room itself are nice, clean and cozy, also the staffs are great I can tell two front desk staffs with the last names “Pan” and “Qin” are patient and helpful.

Thanks. I like the hotel.

Hotel staff are not very nice, they tend to be very silent not very friendly when you check in/check out. The room is quite small compared the picture, for a 5 star hotel and the money paid, nothing is surprising or impressive. We stayed in a 4 star hotel afterwards which is much more comfortable and spacious. This hotel is lack of service and amenities (no coffees offered at the lobby). Overall for the money paid the hotel just meet the expectations. Service needs to improve.

Good located, excellent breakfast,room is clean and staff is helpful.

Thanks. I like the hotel.

Hotel staff are not very nice, they tend to be very silent not very friendly when you check in/check out. The room is quite small compared the picture, for a 5 star hotel and the money paid, nothing is surprising or impressive. We stayed in a 4 star hotel afterwards which is much more comfortable and spacious. This hotel is lack of service and amenities (no coffees offered at the lobby). Overall for the money paid the hotel just meet the expectations. Service needs to improve.

This hotel made our anniversary unforgettable! The staff greeted us warmly, and our room had soft lights, a cozy bed, and a balcony with a lovely view.

It’s a nice hotel in terms of decoration and the staff at the reception/concierge were helpful. Quick and easy check out. Some do speak English but only one was more fluent. I like their movie selection (requires additional payment to third party but at least they provided it in their TV). I was not happy about their house keeping - missed a few top ups and they don’t wash cups (perhaps hotels never do). They only provide showers for twin rooms and there are build up of limescale if you look closely. Doesn’t affect showering though. Could improve in many areas, it’s average for me.