Malaysia Adventure Vacations

This hotel is well run and well managed, service was professional and friendly. Forgot passport in the safe and manager of the hotel handled it with speed and diligence to safely deliver the passport to the airpot so I could make the flight. what more needs to be said.

Got a room that was supposed to have sea view but we only got the horizon part as the lower view was obscured by another block (but only 2 storey). Apart from the above, Lone Pine is a superb resort for those who love basking under the shades of tropical trees and pines too, has well maintained and clean facilities, enjoying the serenity of Batu Ferringhi. Food (breakfast) and drinks were very good too. The play room has large TV screen and we actually stayed up till 1am to watch Champions' League... We loved this resort and definitely would be back again!!

Frequent visitor being recognised, courteous interaction from staff throughout the stay

The staff is lovely, but there are 2 lifts depending on your room and one of them is like a service lift, it's terrible and does not make you feel like a welcome guest. The staff force you to use the crapy lift depending on your room loaction Breakfast has a vast variaety and it's nice but quite busy and run out of the options often and are not filled up for a while It's very family friendly and staff are lovely to the kids I'd recommend it to ppl travelling with kids

The staff were amazing. My only critcisim is that the Rasa upgrade didnt meet my expectation. My room faced the carpark and the private breakfast didnt hit the mark as the food options are limited. The afternoon tea and drinks the food again is a let down. There are so many options around and in my opinion could be better!

This hotel is well run and well managed, service was professional and friendly. Forgot passport in the safe and manager of the hotel handled it with speed and diligence to safely deliver the passport to the airpot so I could make the flight. what more needs to be said.

Frequent visitor being recognised, courteous interaction from staff throughout the stay

The staff were amazing. My only critcisim is that the Rasa upgrade didnt meet my expectation. My room faced the carpark and the private breakfast didnt hit the mark as the food options are limited. The afternoon tea and drinks the food again is a let down. There are so many options around and in my opinion could be better!