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Very clean and convenient location! The staff are very polite and helpful.
Lillian
Stayed 2 nights in Nov 2023
Response from ocean on 2024/2/29
Dear guest! Thank you very much for staying in the hotel and giving the evaluation, every section of the hotel is constantly working hard, requiring more detailed and timely service for every guest to the store, it is very happy to see your recognition of our work, we carry your trust, will continue to forge ahead and ready to bring quality service to every guest, looking forward to your visit again!
6/10 Okay
Talaat
Business traveler
2023/12/14
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Luxury Stay
Located in the city center, the good thing that you have many shops around but the traffic is high in this area. The hotel is old , you feel the luxury of Sheraton. The breakfast buffet is amazing.
The concierge assistance was great. The hotel staff were very courteous and helpful.
Verified traveler
Stayed 8 nights in Sep 2019
Response from Ocean Li on 2019/11/21
Dear guests, thank you for staying at sheraton zibo hotel. I am very glad that you have enjoyed your stay here. Thank you for your recognition of the facilities and services of the hotel.We look forward to serving you again.
Respect guests: hello!Thank you very much for your recent stay in zibo sheraton hotel shop and give us evaluation.We have attaches great importance to your precious opinion and communicate with related departments, make sure to further improve the service.Sincerely look forward to your visit again zibo sheraton hotel!
A good hotel and near to train station. A very convenient area in the city center. Yet, the traffic is very heavy because of the same reason.
Verified traveler
Stayed 3 nights in Apr 2019
Response from Ocean Li on 2019/4/28
Honored guests: hello!Thank you for choosing to stay in our hotel!The hotel is committed to provide you with warm and thoughtful experience!Sincerely look forward to your visit again!
Staff friendliness and concierge assistance. The property is in an excellent location and is very clean.
Verified traveler
Stayed 4 nights in Apr 2019
Response from Ocean Li on 2019/4/28
Dear guests, thank you for your detailed comments, we are very honored to provide satisfactory service for you, hope you can often come to the hotel a guest, wish you happy every day ~
The lobby and lounge were cold. However, the entertainment was fantastic.
Brad
Stayed 8 nights in Dec 2018
Response from nicole on 2019/1/12
Dear guest, we are sorry to hear that you feel cold in our lobby,we have communicate with our engineering departement ,we must sovle the question immediately, looking forword to see you again~
8/10 Good
Karl
2018/11/29
Good hotel
Karl
Stayed 1 night in Nov 2018
Response from nicole on 2018/11/30
Dear guest,thanks for your praised for the sheraton zibo hotel, looking forward to your visit again
It’s a wonderful stay with professional receptionists and housekeeping staff. Well prepared for my late check-in. Delicious and abundant breakfast. I will definitely select it as I visit Zibo next time.
Jerry
Stayed 1 night in Jun 2018
Response from Nicole Wu on 2018/7/19
Thank you for your affirmation to us. In zibo sheraton hotel, we will try our best to meet your accommodation needs and humanistic feelings. Thank you again for your visit.
Upgraded room exceeded all possible expectations. Comfortable Bed and bedding, lots of room, etc. Hotel staff, (front desk, restaurant, concierge, everyone), VERY helpful and went above and beyond.
William
Response from Nicole Wu on 2018/5/2
Dear Guest, Thank you for your shared and praised. We are glad to hear that you had a good experience when you shared with us. We look forward to seeing you and hope your next stay will be as pleasant as this one.
Great quality hotel in good location near main train station. Amenities were excellent. Nice decor in rooms.
Adam
Stayed 1 night in Mar 2018
Response from Nicole Wu on 2018/3/9
Dear Guest, Thanks for your praised. We are glad to hear that you had a good experience when you shared with us. We appreciate you staying with us and hope to seeing you again soon.
Dear Guest, Thank you for your shared and praised. We are glad to hear that you had a good experience when you shared with us. We look forward to seeing you and hope your next stay will be as pleasant as this one.
Every where we go my colleagues & myself are always confident Marriott will give us the good night's comfort after long day of meeting
Verified traveler
Stayed 3 nights in Jul 2017
Dear Guest,
Thank you for your shared and praised. We are glad to hear that you had a good experience when you shared with us. We look forward to seeing you and hope your next stay will be as pleasant as this one.
Hotel is new and clean .
The buffet breakfast has wide spread but taste was below average. The China Noodles was very salty and congee was so watery . Juices are from commercial process juice and very sweet. There is no quality and nutritious selection in the wide buffet spread .
Hotel toiletries supplies ...shower bath and shampoo quality was below other Sheraton standard.
Overall bed is comfortable ,nice pillow , lighting sufficient, support HK plug , room very clean, staff friendly and polite.
Verified traveler
Stayed 6 nights in Jul 2017
Dear Guest,
Greetings from Sheraton Zibo Hotel. We appreciate your feedback and would like to assure you that your detailed comments have been noticed. We are working to improve the breakfast standards, esp those you mentioned. We look forward to seeing you again on your next visit.
Overall, very nice hotel. Be aware that in the 'winter' months in China it appears as if hotels (and other commercial buildings?) are not permitted to run AC. So, regardless of how warm your room gets, forget any AC to cool it down. Can't really blame the hotel for this although I would suggest that they keep the curtains drawn during the day to prevent the rooms from heating up from the sun shining on the windows.
It was my 2nd time to stay at this hotel. Since this is a brand new one, the hotel is very beautiful and very stylish. Egg tart at their breakfast buffet was excellent!
The hotel is nice, room is big and clean, location is great and convenience. Only that there is no glass door petition in-between the toilet seat and shower area in our room, so water is everywhere after we took the shower. Asked for a room change, but they told me all the rooms are the same, wonder....
Kwan Yee Queenie
Stayed 2 nights in Jul 2019
Response from Ocean Li on 2019/8/14
Dear guest, thanks for choosing Sheraton Zibo Hotel, and give us support and affirmation. We are deeply sorry that this stay did not meet your expectations. At the same time, we have feedback your comments to the relevant departments for processing. We look forward to your coming again. We will serve you wholeheartedly.
Dear guest, Thank you for choosing stay in zibo sheraton hotel.Thank you for your recognition of our hotel staff as well as breakfast.We as for for each guest to provide warm and comfortable experience.Look forward to your visit again.Thank you!