Exterior

Reviews of Sheraton Zibo Hotel

4 out of 5
Sheraton Zibo Hotel
No. 68 Jinjing Avenue, Zhangdian District, Zibo, Shandong

Reviews

9.2

Wonderful

Rating 10 - Excellent. 44 out of 67 reviews" "
Rating 8 - Good. 19 out of 67 reviews" "
Rating 6 - Okay. 3 out of 67 reviews" "
Rating 4 - Poor. 0 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient location! The staff are very polite and helpful.
Stayed 2 nights in Nov 2023
Response from ocean on 2024/2/29
Dear guest! Thank you very much for staying in the hotel and giving the evaluation, every section of the hotel is constantly working hard, requiring more detailed and timely service for every guest to the store, it is very happy to see your recognition of our work, we carry your trust, will continue to forge ahead and ready to bring quality service to every guest, looking forward to your visit again!

6/10 Okay

Talaat

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Luxury Stay
Located in the city center, the good thing that you have many shops around but the traffic is high in this area. The hotel is old , you feel the luxury of Sheraton. The breakfast buffet is amazing.
Stayed 1 night in Dec 2023

2/10 Terrible

yangchao

Stayed 1 night in Nov 2023

10/10 Excellent

Piotr

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb business hotel
Best hotel in town. No changes after 3 years. Still high value for the price. Good food and good location.
Stayed 5 nights in Mar 2023

10/10 Excellent

Ron Moshe Aharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very nice, the location is very good, the room clean and spacious.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very comfy bed. English speaking staff
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, near centre with many national restaurants & souvenir shops
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Ocean Li on 2019/11/21
尊敬的客人,感谢您下榻淄博喜来登酒店,非常高兴您在此度过了愉快的时光,感谢您对酒店的设施和服务的认可。我们期待再次为您服务。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge assistance was great. The hotel staff were very courteous and helpful.
Stayed 8 nights in Sep 2019
Response from Ocean Li on 2019/11/21
Dear guests, thank you for staying at sheraton zibo hotel. I am very glad that you have enjoyed your stay here. Thank you for your recognition of the facilities and services of the hotel.We look forward to serving you again.

8/10 Good

minaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast wasn't uptown the Sheraton standard lay
Stayed 1 night in Aug 2019
Response from Ocean Li on 2019/8/23
Respect guests: hello!Thank you very much for your recent stay in zibo sheraton hotel shop and give us evaluation.We have attaches great importance to your precious opinion and communicate with related departments, make sure to further improve the service.Sincerely look forward to your visit again zibo sheraton hotel!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from OCEAN LI on 2019/7/24
尊敬的贵宾,您好!感谢您选择淄博喜来登酒店,我们将会更加努力,用心服务好每一位客人,期待再次与您相遇!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
A good hotel and near to train station. A very convenient area in the city center. Yet, the traffic is very heavy because of the same reason.
Stayed 3 nights in Apr 2019
Response from Ocean Li on 2019/4/28
Honored guests: hello!Thank you for choosing to stay in our hotel!The hotel is committed to provide you with warm and thoughtful experience!Sincerely look forward to your visit again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendliness and concierge assistance. The property is in an excellent location and is very clean.
Stayed 4 nights in Apr 2019
Response from Ocean Li on 2019/4/28
Dear guests, thank you for your detailed comments, we are very honored to provide satisfactory service for you, hope you can often come to the hotel a guest, wish you happy every day ~

10/10 Excellent

Brad, London, Canada

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The lobby and lounge were cold. However, the entertainment was fantastic.
Stayed 8 nights in Dec 2018
Response from nicole on 2019/1/12
Dear guest, we are sorry to hear that you feel cold in our lobby,we have communicate with our engineering departement ,we must sovle the question immediately, looking forword to see you again~

8/10 Good

Karl

Good hotel
Stayed 1 night in Nov 2018
Response from nicole on 2018/11/30
Dear guest,thanks for your praised for the sheraton zibo hotel, looking forward to your visit again

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2018
Response from Nicole. Wu on 2018/10/25
Thank you for your comments.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can’t miss it!
It’s a wonderful stay with professional receptionists and housekeeping staff. Well prepared for my late check-in. Delicious and abundant breakfast. I will definitely select it as I visit Zibo next time.
Stayed 1 night in Jun 2018
Response from Nicole Wu on 2018/7/19
Thank you for your affirmation to us. In zibo sheraton hotel, we will try our best to meet your accommodation needs and humanistic feelings. Thank you again for your visit.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel - Highly recommended
Upgraded room exceeded all possible expectations. Comfortable Bed and bedding, lots of room, etc. Hotel staff, (front desk, restaurant, concierge, everyone), VERY helpful and went above and beyond.
Response from Nicole Wu on 2018/5/2
Dear Guest, Thank you for your shared and praised. We are glad to hear that you had a good experience when you shared with us. We look forward to seeing you and hope your next stay will be as pleasant as this one.

8/10 Good

MR. SAMIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Nicole Wu on 2018/4/14
尊敬的宾客,感谢您近期选择入住淄博喜来登酒店。希望我们精雅灵动的环境和无与伦比的服务让您在离开之后仍留有久久难忘的美妙回忆。再次感谢您入住。我们希望能很快再次见到您。祝您生活愉快!

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Nicole Wu on 2018/4/14
尊敬的客人,感谢您选择入住淄博喜来登酒店,并花费您宝贵的时间与我们分享您的入住体验。在淄博喜来登酒店,宾客的满意度对我们而言最为重要。希望不久能再次见到您,让您再次享受宾至如归的喜来登特色服务。

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy at Sheraton Zibo.
Great quality hotel in good location near main train station. Amenities were excellent. Nice decor in rooms.
Stayed 1 night in Mar 2018
Response from Nicole Wu on 2018/3/9
Dear Guest, Thanks for your praised. We are glad to hear that you had a good experience when you shared with us. We appreciate you staying with us and hope to seeing you again soon.

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the city
Best hotel in the city
Stayed 4 nights in Feb 2018
Response from Nicole Wu on 2018/3/7
Dear Guest, Thank you for your shared and praised. We are glad to hear that you had a good experience when you shared with us. We look forward to seeing you and hope your next stay will be as pleasant as this one.

8/10 Good

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018
Response from Nicole Wu on 2018/1/25
Dear guest, Thanks for your commen. We look forward to seeing you again in the near future.

8/10 Good

Wai Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017
Dear guest, Thanks for your commen. We look forward to seeing you again in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & comfortable
Every where we go my colleagues & myself are always confident Marriott will give us the good night's comfort after long day of meeting
Stayed 3 nights in Jul 2017
Dear Guest, Thank you for your shared and praised. We are glad to hear that you had a good experience when you shared with us. We look forward to seeing you and hope your next stay will be as pleasant as this one.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is new and clean . The buffet breakfast has wide spread but taste was below average. The China Noodles was very salty and congee was so watery . Juices are from commercial process juice and very sweet. There is no quality and nutritious selection in the wide buffet spread . Hotel toiletries supplies ...shower bath and shampoo quality was below other Sheraton standard. Overall bed is comfortable ,nice pillow , lighting sufficient, support HK plug , room very clean, staff friendly and polite.
Stayed 6 nights in Jul 2017
Dear Guest, Greetings from Sheraton Zibo Hotel. We appreciate your feedback and would like to assure you that your detailed comments have been noticed. We are working to improve the breakfast standards, esp those you mentioned. We look forward to seeing you again on your next visit.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It was for business, it suited our needs.
Stayed 2 nights in Jul 2017
Dear Guest, Thank you for your valuable feedback. We appreicate you staying with us and hope to seeing you again soon.

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and delighted experience
Great view and spacious and cozy room.
Stayed 1 night in Jun 2017

10/10 Excellent

business travel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Staff is well trained, friendly and helpful. Excellent hotel

10/10 Excellent

business travel, philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Loved it. Very nice hotel. Great staff. Well trained.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
And its now a Marriott property
Overall, very nice hotel. Be aware that in the 'winter' months in China it appears as if hotels (and other commercial buildings?) are not permitted to run AC. So, regardless of how warm your room gets, forget any AC to cool it down. Can't really blame the hotel for this although I would suggest that they keep the curtains drawn during the day to prevent the rooms from heating up from the sun shining on the windows.

10/10 Excellent

ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel in Zibo
It was my 2nd time to stay at this hotel. Since this is a brand new one, the hotel is very beautiful and very stylish. Egg tart at their breakfast buffet was excellent!

10/10 Excellent

Maria Dolores

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に良かった。特に客室清掃はものすごく丁寧で優しかったです。 感谢王蜜蜜!
Stayed 7 nights in Mar 2023

8/10 Good

HSIANG CHUNG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loung 中午没有提供吃食飲品,不是很合适
Stayed 2 nights in May 2021

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
理想的酒店
很舒适,安静,干净。
Stayed 1 night in May 2020

10/10 Excellent

IB

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

MEI HWA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
希尔顿柜台招待人员不够亲和力.需要加强
柜台人员服务不够热诚 很一般
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
フロントの日本語対応があると良いです。が、概ね問題は無いです。
Stayed 1 night in Oct 2019
Response from Ocean Li on 2019/11/7
尊敬するお客様こんにちは!最近はシ博シェラトンホテル店にご利用いただき、ご評価いただきありがとうございます。私達はあなたの貴重な意見を非常に重視して、関系部門と疎通して、いっそうのサービスを確保します。またシ博のシェラトンホテルにお越しいただけることを期待しております。

10/10 Excellent

jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Ocean Li on 2019/11/11
尊敬的客人,感谢您下榻淄博喜来登酒店,非常高兴您在此度过了愉快的时光,感谢您对酒店的设施和服务的认可。我们期待再次为您服务。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Ocean Li on 2019/11/21
尊敬的客人,感谢您下榻淄博喜来登酒店,非常高兴您在此度过了愉快的时光,感谢您对酒店的设施和服务的认可。我们期待再次为您服务。

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
翌朝6時30分にホテルを出たのですが、朝食はこの時間からで諦めていましたが念のため行って見るとスッカリ準備は出来ており、事情を話すと詰め用の箱を準備して頂き尚それを入れる特別な手提げバックに入れて頂きました。 最近中国では宴会の残り物は持ち帰りするようになっておりますが、朝食迄と思い当ホテルのサービスの質の高さを感じましたので報告致します。
Stayed 1 night in Aug 2019
Response from Ocean on 2019/9/3
尊敬の賓客、こんにちは!ありがとうございます淄博シェラトンホテルとして選択淄博居停のでございます。が、ご満足の施設とサービスを提供し、私たちをますます光栄です。期待より再びをご提供できる体験の入居~

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點佳!!服務好!!
Stayed 2 nights in Jun 2019
Response from Ocean Li on 2019/8/12
尊敬的宾客您好,感谢您选择入住淄博喜来登酒店并给予好评,您对我们的满意是对我们最好的赞誉。再次感谢您选择淄博喜来登酒店,衷心期待您的再次光临。

8/10 Good

Kwan Yee Queenie

Liked: Cleanliness, staff & service, room comfort
The hotel is nice, room is big and clean, location is great and convenience. Only that there is no glass door petition in-between the toilet seat and shower area in our room, so water is everywhere after we took the shower. Asked for a room change, but they told me all the rooms are the same, wonder....
Stayed 2 nights in Jul 2019
Response from Ocean Li on 2019/8/14
Dear guest, thanks for choosing Sheraton Zibo Hotel, and give us support and affirmation. We are deeply sorry that this stay did not meet your expectations. At the same time, we have feedback your comments to the relevant departments for processing. We look forward to your coming again. We will serve you wholeheartedly.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
スタッフの対応。 朝食が豊富。 部屋が清潔。 アメニティが豊富。
Stayed 2 nights in Jul 2019
Response from OCEAN LI on 2019/7/22
尊敬の賓客、こんにちは!ありがとうございます、我々のホテルの爱、あなたの肯定われわれの最大の動力を得て、期待と再びあなたの再会~

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Ocean.li on 2019/7/24
感谢您一直以来对酒店的支持,我们会竭诚为您带来更好的服务,祝您生活愉快,工作顺利~

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019
Response from Ocean Li on 2019/4/10
Dear guest, Thank you for choosing stay in zibo sheraton hotel.Thank you for your recognition of our hotel staff as well as breakfast.We as for for each guest to provide warm and comfortable experience.Look forward to your visit again.Thank you!

10/10 Excellent

JOSE LEONEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Nicole Wu on 2018/11/15
Thanks for staying with us. We appreciate your feedback!

8/10 Good

JOSE LEONEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8
muito boa
Stayed 1 night in Nov 2018
Response from Nicole Wu on 2018/11/15
Thanks for your feedback! We are looking forward to seeing you in a short time!