Hotel Alpenroyal

3.0 star property
Comfortable spa hotel, walk to Zermatt-Matterhorn Ski Paradise

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Alpenroyal

Photo gallery for Hotel Alpenroyal

Sauna, spa tub, steam room
Terrace/patio
Exterior
Deluxe Double Room with view to the Matterhorn, Balcony or Terrace | In-room safe, desk, free WiFi, bed sheets
Terrace/patio

Overview of Hotel Alpenroyal

8.8

Excellent

Highlight
  • Cleanliness is scored top 10% in Zermatt by travelers.

Popular amenities

  • Breakfast included
  • Spa
  • Hot Tub
  • Pool
  • Pet friendly
  • Free WiFi

Explore the area

Riedweg 96, Zermatt, VS, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationZermatt Visitor Center11 min walk
  • Popular LocationSunnegga Ski Resort20 min drive
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Room options

Deluxe Double Room with view to the Matterhorn, Balcony or Terrace

cleanliness

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
  • 8 Ping (26 square meters)
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Economy Double Room

cleanliness

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Desk
  • 5 Ping (17 square meters)
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room with view to the Matterhorn, Balcony or Terrace

cleanliness

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
  • 6 Ping (20 square meters)
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room with Balcony or Terrace

cleanliness

Highlights

Balcony or patio
Heating
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 5.14 Ping (17 square meters)
  • Sleeps 2
  • 1 Double Bed

Standard Single Room

cleanliness

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Desk
  • 4 Ping (13 square meters)
  • Sleeps 1
  • 1 Twin Bed

Family Room (2 adults and 2 children) with Balcony or Terrace

cleanliness

Highlights

Balcony
Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 15 Ping (50 square meters)
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Triple Room with balcony or terrace

cleanliness

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
  • 8 Ping (26 square meters)
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About the neighborhood

Zermatt

Located in Zermatt, Hotel Alpenroyal is in a rural area and near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the snowshoeing.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Matterhorn glacier paradise - 6 min walk
  • Zermatt Visitor Center - 11 min walk
  • Zermatt-Furi Gondola - 15 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • Golden India - 10 min walk
  • Harry`s Ski Bar - 6 min walk
  • Restaurant Bar Manud - 9 min walk
  • Grizzly's - 10 min walk
  • Zermatt Kaffee Rösterei & Kitchen - 7 min walk

About this property

Hotel Alpenroyal

Hotel in the mountains
Hotel Alpenroyal is located close to Zermatt-Matterhorn Ski Paradise, and provides a free breakfast buffet, a terrace, and a fireplace in the lobby. Take some time to relax at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a steam room.
You'll also enjoy perks such as:
  • An indoor pool
  • Luggage storage, an elevator, and multilingual staff
  • Smoke-free premises and a front-desk safe
Room features
All guestrooms at Hotel Alpenroyal offer comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • A bar/lounge

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1985
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per day
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpenroyal Zermatt
Hotel Alpenroyal
Hotel Alpenroyal Zermatt
Alpenroyal Hotel Zermatt
Alpenroyal
Hotel Alpenroyal Hotel
Hotel Alpenroyal Zermatt
Hotel Alpenroyal Hotel Zermatt

Frequently asked questions

Does Hotel Alpenroyal have a pool?

Yes, this property has an indoor pool.

Is Hotel Alpenroyal pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of CHF 20 per pet, per day.

How much is parking at Hotel Alpenroyal?

This property doesn't offer parking.

What time is check-in at Hotel Alpenroyal?

Check-in start time: 3:00 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Alpenroyal?

Check-out is at 11 AM.

Where is Hotel Alpenroyal located?

Situated in the mountains, this spa hotel is steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. Matterhorn glacier paradise and Zermatt - Furi are also within 10 minutes. Zermatt Gornergratbahn Station is 10 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 11 minutes.

Hotel Alpenroyal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 123 out of 247 reviews" "
Rating 8 - Good. 102 out of 247 reviews" "
Rating 6 - Okay. 15 out of 247 reviews" "
Rating 4 - Poor. 3 out of 247 reviews" "
Rating 2 - Terrible. 4 out of 247 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay overall and was conveniently located in the town.
Stayed 6 nights in Feb 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was wonderful! The rooms are a little small.
Stayed 2 nights in Sep 2023

10/10 Excellent

Uthra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it had an old world charm, with charming decor, excellent service & easy access to the village. The icing on the cake was the excellent view of the Matterhorn from our room.
Stayed 3 nights in Sep 2023

10/10 Excellent

Josef

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the traditional decor, ambiance as well as the design of the Hotel. Spa was great, Staff very friendly and attentive. Will return in Feb 2025. Also will recommend to my friends
Stayed 4 nights in Sep 2023

10/10 Excellent

Gustavo, Hollywood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from my balcony was breathtaking! Staff really nice! Alejandro, the shuttle driver was super courteous and professional,
Stayed 2 nights in Aug 2023

10/10 Excellent

Jeffrey, Chester

Liked: Staff & service, property conditions & facilities
The property had an amazing view of the Matterhorn and there was an elevator across the street at the adjoining hotel to take you to street level. Nothing but the best.
Stayed 6 nights in Jul 2023

6/10 Okay

JUNGSUN

Liked: Staff & service, property conditions & facilities
a little old but affordable.
Stayed 2 nights in Jul 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful time in a beautiful Mountain community!
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
The view from the hotel room was amazing! The location was a bit far from the city center but the hotel staff took me to the hotel and station so it was no problem. I also loved the sauna. I will come back here.
Stayed 2 nights in May 2023

10/10 Excellent

Heather

Stayed 4 nights in Apr 2023