「Do not stay here until the renovations are done. The Expedia listing hides the construction entirely. At check-in I was told only one wing was affected. That was false. Both wings are under active construction, with noise all day that blew up my scheduled work calls.
When I asked the front desk (Victoria) for the manager's contact information, she flat-out refused. A hotel that will not let you escalate a complaint is a hotel that does not care about its guests.
This is not worth the price,...
「beautiful, big suite with a balcony and view of the park and river. bathroom with dual shower heads was awesome! 2 drinks at the nightly reception and the made to order omlet station (as well a lot of other choices) included in the room rate was great. Will definitely stay here again when in town. very friendly and helpful staff.」
「The Amway is an amazing hotel. My wife and I always stay when we attend an event in Grand Rapids. The hotel and staff never disappoint. The front desk staff always has an answer for me when I need something. Thanks again!」
「Everything from the location (everything walkable from Inn) to amineties (Jacuzzi, board games, pool house) to breakfast (freshly made from scratch), and snacks (including free happy hour drinks). The same staff have all worked there for years and really work well together. I felt like I was visiting family. The rooms were super comfortable.」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
