Find hotels in Zazil-ha, Playa del Carmen

"Great location, Excellent view, very helpful staff! "

"Friendly, helpful staff, clean room, and a restaurant with unique tasty food and great service."

"The Room was very clean and had a great ocean view!! the cleaning staff did a fabulous job!! Pools were cold but that is expected this time of year!"

"Excellent stay at this property, previously known to us as Ah-Xok. From the outset, the staff made a clear difference—Nohemi, Yamila, and Julian at the front desk were outstanding in coordinating taxis, providing helpful local guidance, and offering discounted beach club access nearby. Their service was consistently professional, attentive, flexible, and well-informed. The suite was spotless and very well maintained, featuring excellent air conditioning, a comfortable mattress, clean white linens, and reliable high-speed Wi-Fi. Yesenia maintained the suite to a very high standard and was particularly attentive in accommodating our customized cleaning requests, which was greatly appreciated. The rooftop—forget about it—is a notable highlight, offering a well-designed pool area with excellent views and a comfortable space to relax. The location is another strong advantage—close to 5th Avenue and nearby nightlife. As expected with this level of proximity, some noise may be noticeable on busier nights. Overall, guests can expect clean accommodations, punctual service, and consistently high-quality attention to detail. The hotel is fortunate to have such a strong and capable team. Highly recommended."

"Akbal Playa had an authentic Mexican esthetic and had the extra benefits of a kitchenette. I will definitely stay here again."

"Clean hotel , Amazing staff , the only negative point is breakfast starts at 8:30 am . Otherwise everything is fine ."

"Yes it was very comfortable and simple to go around the areas of atractions"

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