"The wifi was utterly terrible and kept disconnecting. Also, there was no response regarding if pickups were available so I had to call and email 3 different places. You would think for 5 star booking pickup would be included. Also, they forgot to give me wristband so had to go all the way back to front desk to get one which was extremely frustrating. Everything else was wonderful, from food to room and staff
I had a great time"
"The Residence was the perfect spot to celebrate my 40th birthday. The deluxe garden view with the private pool was exact atmosphere my husband and I were looking for. The hotel is extremely clean and they even offer room cleanings twice a day. And we also loved the different themed dinner options each night along side with a live band performance! The staff make you feel at home and apart of the family. Nico always greeted us with a warm smile and helped us capture precious moments. The location is a little far from main attractions but I promise it’s worth it. Thank you to all the staff that made our visit to Zanzibar so special!♥️"