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凱藝套房飯店的評分

2.5 out of 5
凱藝套房飯店
500 Monroe St, Zanesville, OH

評論

8.6

有夠讚

10 分，有夠讚；317 則評論中有 175 則" "
8 分，不錯哦；317 則評論中有 95 則" "
6 分，一般般；317 則評論中有 23 則" "
4 分，不太好；317 則評論中有 9 則" "
2 分，很糟糕；317 則評論中有 15 則" "

9.0/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

8.6/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

David，IRVINE

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing staff and management.
於 2024 年 5 月住了 5 晚

10/10 有夠讚

Sarah

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Easy to get to, convenient location off the highway. Staff was kind. Clean location
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Kristen

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2024 年 4 月住了 1 晚
Amy Snyder 於 2024年5月13日回覆
Thank you for rating us a 5 out of 5. I am glad you had a great stay and hope you choose Quality Inn and Suites in Zanesville for your future stays.

10/10 有夠讚

Mark

情侶出遊, 商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy in and out. Extremely clean and fresh. Will stay again.
於 2024 年 5 月住了 1 晚
Amy Snyder 於 2024年5月13日回覆
Thank you for rating us a 5 out of 5. I am glad you had a great stay and hope you choose Quality Inn and Suites in Zanesville for your future stays.

8/10 不錯哦

Bethany

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Every thing was good . Glad we chose 2 stay there .
於 2024 年 5 月住了 1 晚
Amy Snyder 於 2024年5月13日回覆
Thank you for rating us a 4 out of 5. I am glad you had a great stay and hope you choose Quality Inn and Suites in Zanesville for your future stays.

8/10 不錯哦

Rachel，Wheeling

於 2024 年 4 月住了 2 晚
Amy Snyder 於 2024年5月13日回覆
Thank you for rating us a 4 out of 5. I am glad you had a great stay and hope you choose Quality Inn and Suites in Zanesville for your future stays.

10/10 有夠讚

Heather

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
What a great place! The pool was a blast, the dining options were awesome, the staff was so nice and helpful and its the best continental breakfast ive ever had!
於 2024 年 4 月住了 1 晚
Karri Hill 於 2024年4月11日回覆
Thank you for taking the time to complete a survey. I am pleased that you had a great stay and hope you choose Quality Inn and Suites for your future Zanesville stays.

10/10 有夠讚

JONATHAN

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The “ mini “ suite was so nice and staff were very accommodating! Thank you!
於 2024 年 3 月住了 3 晚
Amy Snyder 於 2024年3月26日回覆
Thank you for taking the time to complete a survey, I am glad you had a great stay. We look forward to seeing you in the future.

10/10 有夠讚

Elise

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All good. Breakfast buffet is really good.
於 2024 年 3 月住了 2 晚
Amy Snyder 於 2024年3月26日回覆
Thank you for taking the time to complete a survey, I am glad you had a great stay. We look forward to seeing you in the future.

10/10 有夠讚

Sheila，Frazeysburg

喜歡：整潔度、員工素質和住宿環境和硬體
Warm but bleachy pool
於 2024 年 3 月住了 1 晚
Amy Snyder 於 2024年3月25日回覆
Thank you for taking the time to complete a survey, I am glad you had a great stay. We look forward to seeing you in the future.

10/10 有夠讚

Renee

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff very friendly, every thing was great !!
於 2024 年 3 月住了 1 晚
Amy Snyder 於 2024年3月8日回覆
Thank you for taking the time to complete a survey, I am glad you had a great stay. We look forward to seeing you in the future.

10/10 有夠讚

Courtney

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
As always nice, clean and quiet.
於 2024 年 3 月住了 2 晚
Amy Snyder 於 2024年3月4日回覆
Thank you for taking the time to complete a survey, I am glad you had a great stay. We look forward to seeing you in the future.

10/10 有夠讚

Lou

喜歡：整潔度、員工素質和住宿環境和硬體
Very nice hotel. Staff was exceptional. Room was amazingly clean.
於 2024 年 2 月住了 1 晚
Karri Hill 於 2024年2月12日回覆
Thank you for taking the time to complete a survey. I am glad you had a great stay and hope you choose Quality Inn and Suites for your future hotel stays.

10/10 有夠讚

Deanea，Spring Hill

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice, large room. Microwave/large refrigerator was nice. Breakfast area clean, well supplied. Front desk/breakfast staff very attentive. Walk to restaurants. Great place for a quick stop during road trip. Would definitely stay again if passing through.
於 2024 年 2 月住了 1 晚
Karri Hill 於 2024年2月12日回覆
Thank you for taking the time to complete a survey. I am glad you had a great stay and hope you choose Quality Inn and Suites for your future hotel stays.

10/10 有夠讚

Peter John

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Karri Hill 於 2024年2月5日回覆
Thank you for taking the time to do a survey. I am glad you had great stay. I hope you choose Quality Inn and Suites in Zanesville for your future stays.

10/10 有夠讚

Daniel

喜歡：整潔度
於 2024 年 1 月住了 1 晚
Karri Hill 於 2024年1月29日回覆
Thank you for taking the time to complete a survey. I am glad you had a great stay. I hope you choose Quality Inn and Suites in Zanesville for your future stay.

10/10 有夠讚

Steve

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Karri Hill 於 2024年1月24日回覆
Thank you for taking the time to do a survey. I am glad you had a great stay and hope you choose Quality Inn and Suites in Zanesville for your future stays.

10/10 有夠讚

Kelsa

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Karri Hill 於 2024年1月24日回覆
Thank you for taking the time to do a survey. I am glad you had a great stay and hope you choose Quality Inn and Suites in Zanesville for your future stays.

10/10 有夠讚

Elizabeth

於 2024 年 1 月住了 3 晚
Karri Hill 於 2024年1月29日回覆
Thank you for taking the time to complete a survey. I am glad you had a great stay. I hope you choose Quality Inn and Suites in Zanesville for your future stay.

10/10 有夠讚

Marcia

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Karri Hill 於 2024年1月3日回覆
Thank you for taking the time to complete a survey, I am glad you had a great stay and hope you choose Quality Inn and Suites in Zanesville for your future hotel stays.

8/10 不錯哦

Linda

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Karri Hill 於 2024年2月5日回覆
Thank you for taking the time to do a survey. I am glad you had great stay. I hope you choose Quality Inn and Suites in Zanesville for your future stays.

10/10 有夠讚

Cynthia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
nice clean room
於 2023 年 12 月住了 1 晚
Karri Hill 於 2024年1月2日回覆
Thank you for doing a survey, I am pleased that you had a good stay. I hope you choose Quality Inn and Suites for your future stays.

8/10 不錯哦

Nathan

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
Ok for the price
Room was very pleasant and comfortable. Pool area very nice. Breakfast below average. Front desk person wasn’t the most helpful.
於 2023 年 12 月住了 1 晚
Karri Hill 於 2024年1月2日回覆
Thank you for doing a survey, I am pleased that you had a good stay. I apologize for the front desk staff and breakfast. I hope you choose Quality Inn and Suites for your future stays.

10/10 有夠讚

Traci

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We like the gym and Tuesday beer night😄
於 2023 年 12 月住了 3 晚
Karri Hill 於 2023年12月28日回覆
Thank you for taking the time to complete a survey. I am pleased that you had a great stay. Beer Night is one of our guest's favorite nights. LOL I hope you choose Quality Inn and Suites in Zanesville for your future hotel stays.

10/10 有夠讚

YeVonda

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic
This room is huge and I wish we were staying longer to take advantage of the comfort! Quality bedding I'd like to get for my own home .
於 2023 年 12 月住了 1 晚
Karri Hill 於 2023年12月18日回覆
Thank you for rating us a 10. I am pleased that you had a great stay and hope you choose Quality Inn and Suites for your future stays.

10/10 有夠讚

pat

於 2023 年 12 月住了 1 晚
Karri Hill 於 2023年12月18日回覆
Thank you for rating us a 5 out of 5. I am pleased you had a great stay and hope you choose Quality Inn and Suites in Zanesville for your future stays.

8/10 不錯哦

Cathy

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our bathroom had a slow leak as water was seeping up through the floor (found it when going into the bathroom in my socks).
於 2023 年 11 月住了 2 晚
Amy Snyder 於 2023年12月11日回覆
Thank you for taking the time to do a survey, I will have maintenance address this immediately. Your opinion matters to us.

10/10 有夠讚

Alan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice staff
於 2023 年 11 月住了 2 晚
Karri Hill 於 2023年12月7日回覆
Thank you for giving us a 5 out of 5. I am glad you had a good stay. I hope you choose Quality Inn and Suites in Zanesville for your future hotel stays.

10/10 有夠讚

prathibha

家庭旅遊
喜歡：設施服務
Very clean
於 2023 年 11 月住了 1 晚
Amy Snyder 於 2023年12月7日回覆
Thank you for taking the time to complete a survey. I am glad you enjoyed your stay at our hotel and hope you choose Quality Inn and Suites for your future hotel stays.

10/10 有夠讚

Lois

喜歡：整潔度、員工素質和設施服務
The door between my room and the next was unlocked. I found this alarming
於 2023 年 11 月住了 1 晚
Amy Snyder 於 2023年12月7日回覆
Thank you for taking the time to do a survey, I will address the adjoining door being locked with housekeeping staff. Your opinion matters to us.

10/10 有夠讚

Shawn

於 2023 年 11 月住了 2 晚
Amy Snyder 於 2023年12月11日回覆
hank you for giving us a 5 out of 5. I am glad you had a good stay. I hope you choose Quality Inn and Suites in Zanesville for your future hotel stays.

10/10 有夠讚

Mark

於 2023 年 11 月住了 1 晚
Karri Hill 於 2023年11月20日回覆
Thank you for rating us a 10 out 10 on the survey. I'm glad you had a great stay and hope you choose Quality Inn and Suites in Zanesville for your future stays.

10/10 有夠讚

Jessica

於 2023 年 11 月住了 1 晚
Amy Snyder 於 2023年12月7日回覆
Thank you for taking the time to complete a survey. I am glad you enjoyed your stay at our hotel and hope you choose Quality Inn and Suites for your future hotel stays.

10/10 有夠讚

Sheila

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room was clean, breakfast was nice, staff was friendly and helpful.
於 2023 年 11 月住了 1 晚
Karri Hill 於 2023年11月13日回覆
Thank you for taking the time to complete a survey. I am glad you enjoyed your stay at our hotel and hope you choose Quality Inn and Suites for your future hotel stays.

10/10 有夠讚

Nathan

喜歡：整潔度、員工素質和住宿環境和硬體
!
於 2023 年 10 月住了 2 晚
Karri Hill 於 2023年10月30日回覆
Thank you for rating us a 5 I am glad you had a good stay. I hope you choose Quality Inn and Suites in Zanesville for your future stays.

10/10 有夠讚

brent

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room was clean and the bed was comfortable. The biscuit gravy was tasty.
於 2023 年 10 月住了 1 晚
Amy Snyder 於 2023年11月2日回覆
Thank you for rating us a 5 I am glad you had a good stay. I hope you choose Quality Inn and Suites in Zanesville for your future stays.

8/10 不錯哦

Marianne

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We just checked in but so far all is well. Amanda was pleasant and helpful
於 2023 年 10 月住了 1 晚
Amy Snyder 於 2023年10月18日回覆
Thanks for staying with us. We appreciate your feedback! We try to make it your home away from home.

6/10 一般般

Hugh

於 2023 年 10 月住了 1 晚
Karri Hill 於 2023年11月13日回覆
Thank you for taking the time to do a survey, what could we have done better to rate a 5. Your opinion matters to us.

6/10 一般般

Tara

Fun in zanesville
Everything was great. I appreciated the handicap shower. Thank you
於 2023 年 10 月住了 1 晚
Amy Snyder 於 2023年10月16日回覆
Thanks for staying with us. We appreciate your feedback! We try to make it your home away from home.

10/10 有夠讚

Karen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Karri Hill 於 2023年10月10日回覆
Thank you for taking the time to complete a survey, I am glad you had a good experience and hope you choose Quality Inn and Suites for your future hotel stays.

6/10 一般般

Lillian

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel and very helpful staff.
My only complaint was that the pillows were overly stuffed -- I am used to thinner pillows. Lesser complaint is that while you describe yourselves as pet friendly there wasn't any grass or artificial turf in the back for dogs to go potty.
於 2023 年 10 月住了 1 晚
Amy Snyder 於 2023年10月4日回覆
Thank you for taking the time to do a survey. I am very pleased that your stay was a great one. I apologize for the stuffed pillows. Thank you for choosing Quality Inn and Suites and I hope you continue to choose our hotel for your future stays. Thank you

10/10 有夠讚

Kat

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved this hotel! Everyone was so nice. Parking was close, rooms were huge! It was attractive, clean, so comfortable! Hope to visit again. And! Almost forgot! We left the hotel at 4:45 am….and they were serving breakfast! This place was awesome!!
於 2023 年 9 月住了 1 晚
Amy Snyder 於 2023年10月2日回覆
Thanks for staying with us. We appreciate your feedback! We try to make it your home away from home.

10/10 有夠讚

Iming

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean and quiet property with friendly staff. Would stay again if I'm in the area.
於 2023 年 9 月住了 1 晚
Amy Snyder 於 2023年10月2日回覆
Thank you for taking the time to do a survey. I am very pleased that your stay was a great one. Thank you for choosing Quality Inn and Suites and I hope you continue to choose our hotel for your future stays. Thank you

10/10 有夠讚

Elizabeth

於 2023 年 9 月住了 2 晚
Amy Snyder 於 2023年11月2日回覆
Thank you for rating us a 5 I am glad you had a good stay. I hope you choose Quality Inn and Suites in Zanesville for your future stays.

2/10 很糟糕

kyria

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
Would be a 10/10 if it wasnt for the fact you can not sleep which is kinda the point, staff talks loudly in the hallway starting at 8am, you can hear everything, didnt sleep the whole time i was here!
於 2023 年 9 月住了 3 晚
Karri Hill 於 2023年9月26日回覆
Thank you for taking the time to complete a survey. I am sorry about the noise, it will be addressed. I hope you choose Quality Inn and Suites for your future stays.

10/10 有夠讚

Andrea

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Overall , very good , clean, staff friendly, bad is noise from hallway like some other motels , would like a quieter environment and company policy of having to ask for maid service by 11am , is ridiculous after staying three days, and no one checks room or guests for needs, example towels
於 2023 年 9 月住了 3 晚
Amy Snyder 於 2023年9月25日回覆
Thank you for taking the time to do a survey. I am very pleased that your stay was a great one. I apologize for the noise in the hallways and "Our Commitment to Clean" practice. Thank you for choosing Quality Inn and Suites and I hope you continue to choose our hotel for your future stays. Thank you

10/10 有夠讚

Mark P.

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
room was in excellent shape compared to the motel i had stayed at a week before
於 2023 年 9 月住了 1 晚
Amy Snyder 於 2023年9月25日回覆
Thank you for taking the time to do a survey. I am very pleased that your stay was a great one. Thank you for choosing Quality Inn and Suites and I hope you continue to choose our hotel for your future stays. Thank you

10/10 有夠讚

William

於 2023 年 9 月住了 1 晚
Amy Snyder 於 2023年10月16日回覆
Thanks for staying with us. We appreciate your feedback! We try to make it your home away from home.

10/10 有夠讚

Roger

團體旅遊
喜歡：設施服務
Always a GREAT place to stay
於 2023 年 9 月住了 1 晚
Amy Snyder 於 2023年9月25日回覆
Thank you for taking the time to do a survey. I am very pleased that your stay was a great one. Thank you for choosing Quality Inn and Suites and I hope you continue to choose our hotel for your future stays. Thank you

2/10 很糟糕

真實旅客

商務旅客
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Slept in the storage closet
My room was on the second floor. It was immediately apparent that it was previously used as a maintenance room. There were two large fluorescent lights on the ceiling, and the room smelled of sewage. (It smelled terrible.) There were no blackout curtains and the room was situated immediately adjacent to the large, neon Quality Inn sign, thus my room was lit up the entire night. It took several tries to get the door to lock and bolt. In fact, one of my coworkers had to pull on the door to get the deadbolt to latch. There was loud music playing all night, and around midnight, a woman was going door-to-door, knocking and looking for "Kelly". Overall, one of the worst hotel experiences I've ever had.
於 2023 年 9 月住了 1 晚
Amy Snyder 於 2023年9月18日回覆
On behalf of our entire team I'd like to apologize for failing to exceed your expectations. We hope that you will give us an opportunity to show you that the entire hotel is not a reflection of this bad stay. Thank you again for informing us of this issue.