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Reviews of The Walden

4 out of 5
The Walden
No.123, Sec. 5, Zhongshan Rd., Yilan, Yilan County

Reviews

9.2

Wonderful

Rating 10 - Excellent. 52 out of 86 reviews" "
Rating 8 - Good. 30 out of 86 reviews" "
Rating 6 - Okay. 3 out of 86 reviews" "
Rating 4 - Poor. 0 out of 86 reviews" "
Rating 2 - Terrible. 1 out of 86 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Yulan must stay
Very very large room with unobstructed view of the city. Great amenity and an amazing breakfast buffet. Very hospital staffs. Definitly a must stay in Yilan. We used Yilan as a base and took the train to Hualin to visit the Taroko National Park. This hotel locates about a km away from Yilan train station, best to go with a short taxi ride.
Stayed 3 nights in May 2017
Thank you for your support, your satisfaction is our pleasure, welcome to play again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for family!
Wonderful stay at the hotel. The children theme at level 8 came as a surprise to us. And the room as well, it is such nicely decorated and spacious! The bathroom is extremely clean and neat. The beds are very comfortable. We could totally relax after a day's tour. Thanks.
Stayed 2 nights in May 2017
Thank you for your support, your satisfaction is our pleasure, welcome to play again.

10/10 Excellent

Beherl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice surprise
The hotel was a nice surprise. The decor is very unique, there are books everywhere. There is a children playroom, it is family friendly hotel. Hotel just opened this year, very clean. The buffet breakfast was a feast, we enjoyed the hotel vey much.
Thank you for your support, your satisfaction is our pleasure, welcome to play again.

8/10 Good

by66, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good location
Room is good but the light control is somehow weird, it turned on all of the lights automatically by three times.

10/10 Excellent

Tjin Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel and very comfortable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel, polite staff, please maintain.
We are very happy from the moment we checked in till checked out. 1.There are a lot of variety for breakfast. 2. The staff are very polite. 3. Free transportation from hotel to Dong Men Night market is very useful to us. 4. The game room is suitable of kids and adults too.
Response from chocolate on 2017/7/14
thank you

10/10 Excellent

CHUN CHI

Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親子飯店
收到家人推薦入住，但入住後覺得是中規中矩的親子飯店，雖然感覺不到評論說的這麼神，但也不太差，早餐選項多，但普普，小孩活動很多，感覺的出來飯店用心經營，拿服務來彌補硬體設施不足其他飯店，強化競爭力的用心
Stayed 1 night in Dec 2023

6/10 Okay

Yu fei

Liked: Staff & service
第一次入住體驗
早餐自助式附上手套不是基本的配備嗎 現在疫情還那麼嚴重 還是會接觸傳染 看到取餐的夾子百人重複使用實在是心驚膽顫 ！還有應該把有帶小孩跟沒小孩的客人分區座 不然沒帶小孩子的客人真的會被吵死 房間的床太誇張 輕輕一動另一個人就會被床回彈 枕頭也很奇怪 不是太軟就是太硬 房間隔音很差 飯店服務人員的態度都很專業親切 特別是預約的司機服務真的是很貼心 整體來說CP值還行 是個適合帶小孩來 不怕吵的家庭才可以
Stayed 1 night in Nov 2022

8/10 Good

Derek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間寛敞
Stayed 2 nights in Oct 2022

10/10 Excellent

Yi-Hsiu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

SHIH TE

Stayed 1 night in Jul 2022

8/10 Good

tekung

Stayed 2 nights in May 2022

8/10 Good

Wei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

YUCHI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Kuanying

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店設施與活動很棒，房間很有質感，剛好面向蘭陽平原，非常舒適。房間裡面就有兒童的玩具與書籍，而且是好幾樣又很新，連在浴缸玩水的玩具都有，優點真的很多很棒
Stayed 1 night in Dec 2020

10/10 Excellent

Qigong-Fang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Lai Kuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間舒適，酒店提供兒童設施，早餐不錯
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
宜蘭的首選
寬敞舒適的空間 適合小孩與老人 早餐的選擇也很多
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

shu min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
小孩依依不捨，直說要再來
小孩放電的好飯店
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

LI-HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體感覺不錯
Stayed 1 night in Sep 2018

10/10 Excellent

CHIA CHE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親子友善的飯店
房間很乾淨, 且有很多可愛的小擺飾跟玩具, 也很貼心準備小朋友的備品. 2F綠野仙蹤遊戲室, 小朋友玩得非常開心!
Stayed 1 night in Sep 2018

10/10 Excellent

BOWEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
宜蘭值得再來住宿用餐的飯店
服務親切，房間又大又乾淨又舒適，早餐很豐盛，是一家值得再來的飯店。
Stayed 1 night in Jun 2018

10/10 Excellent

Chien Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店具設計感，書卷藝術氣息濃厚。
飯店具設計感，書卷藝術氣息濃厚。 房間設備新且整潔，住得很舒服。 兒童遊戲室還不錯，還有一些手作活動，適合親子入住。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體品質中上
房間優良 早餐普通 大廳接待人員普通 乾淨整齊 兩人預算五千內的好選擇
Stayed 1 night in Nov 2017
謝謝您的寶貴意見，我們會再加強大廳接待人員的訓練，期待日後能夠帶給您更優質的服務。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Peiching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
充滿書香的飯店，旅程中也能享受閱讀的樂趣
很棒
Stayed 1 night in Aug 2017

8/10 Good

Erica, Taipei, Taiwan

Liked: Cleanliness, room comfort
Nice hotel the room is comfortable
The staff is not that experienced. Suggest to have the swimming pool.
Stayed 1 night in Aug 2017

10/10 Excellent

Anyta, Taichung Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
難忘颱風天
我好久沒吃過如此豐盛的早餐 多樣口味菜色豐富 大人小孩都吃得開心 房間舒適 還有很多書籍供客人殺時間 每一樓層電梯出口都有書架有更多書籍可借閱
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Jungyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新且舒適的飯店
飯店新穎，乾淨 早餐豐富好吃
Stayed 1 night in Aug 2017

8/10 Good

Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很大很好，但是早餐普通！
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
適合親子旅行的住宿環境
住宿環境舒適，空間大，早餐選擇多樣化
Stayed 1 night in Aug 2017

10/10 Excellent

hungchia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體來說都是A++，只有一個小建議：請把地下停車場改為自動車牌辨識系統。
Stayed 1 night in Aug 2017

10/10 Excellent

LiTesn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨舒適, 早餐不錯吃, 兒童遊戲房也很棒.
Stayed 1 night in Aug 2017

10/10 Excellent

Chia Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的飯店，對親子非常友善
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

CHIN-YUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一級棒
服務人員親切、環境舒適、衛生乾淨
Stayed 1 night in Aug 2017

10/10 Excellent

Jian-Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常適合親子入住的飯店
Stayed 1 night in Aug 2017

8/10 Good

Fung Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
我們入住的房間名稱是豪華雙人房，面積很寬敞，整潔舒適，大窗大露台。
Stayed 1 night in Aug 2017

10/10 Excellent

hungya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雖然在櫃檯等了一會兒,但櫃台人員態度很好很幫忙,感謝讓我們在宜蘭有美好的回憶^^
Stayed 1 night in Apr 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very good hotel. the room is big, clean and quiet. good for family
Stayed 2 nights in Jul 2017

8/10 Good

TZUKAI

Liked: Cleanliness, room comfort
硬體很新, 但是服務人力與規畫都還需要改善
幾點需要改善.... 1. 停車場規劃不足, 用餐客人與住房客人混雜沒有規劃預留車位 2. 服務人員太菜了, 很多高檔飯店需有的微笑與耐心都沒有 3. 早餐帶位服務人力明顯不足, 把客人晾在餐廳門口等
Stayed 1 night in Jun 2017
謝謝您的建議，我們會改進