Chalets in Yamakoshi District

"Everything was excellent"

"We stayed as a family of four for 5 nights. PROS: - location was great, within walking distance to Anapuri - the breakfast was great and changed daily which was nice - the shared bathroom was clean - it did feel family friendly and we liked meeting other folks in the common area CONS: - our room was ok - the heater and fridge didn’t work and it was clean-ish - you have to walk through the dining area to access the communal showers which felt odd - the staff also utilized the common areas so sometimes it was hard to know who was actually working and it felt like we were an inconvenience at times when we were asking for things like coffee in the morning - in general, we felt the service was lacking for what we paid "

"Stunning ski in ski out resort. Very new rooms with great breakfast. "

"Amazing Onsen"

"Very unique check in experience and service and views are great. The only issue I had was the ac in room cannot be calibrated to cool meaning that the room is excessively hot. Even though it’s cold outside it would be good to give guest flexibility to change to aircon to a comfortable temp in the room. (It is an in room control, but the hotel locks out the function and only allows for hot air to be used)…."

"Room was very clean. Common areas very clean. The staff were extremely polite and helpfull. The food was so good. The onsen was a real treat. Highly recommend "

"There’s very poor communication from the hotel. The hotel didn’t specify that there are specific timings for the shuttle. After I booked my train tickets and tried to arrange the shuttle pickup, then the hotel told me I had to be at the station at certain time. I had to change my train booking. When I booked the hotel, I booked with breakfast for 2 adults and a 6 year old child. Somehow, the breakfast that the hotel received was for a 3 year old child. The restaurant insisted I had to pay extra for the child because the age was wrong. I decided then that I’ll not have breakfast and only 2 pax will have breakfast. I then asked to sit together while they have breakfast and the restaurant would not even allow me to sit there even though I do not take anything. The mess up and the inflexibility totally spoiled any impression of the hotel. I booked a premium suite with twin beds. Although the room was spacious, the twin beds were just 3 feet which was very surprising for a 4 star hotel. The hotel is located out of the way without any play area so we have to travel to other ski areas even to have fun in the snow. If you want to stay in this hotel, I recommend having a car to access the places to enjoy. I do need to mention some of the reception staff were quite polite and helpful and the shuttle drivers were especially helpful and nice. Overall, I would not recommend this hotel as I’m sure there are better hotels. I would not choose this hotel on my future visits to Hokkaido "

"Fantastic view, great staff."

"Clean and spacious room. Nice onsen."