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Staff is wonderful and very accommodating, especially when calling Taxi's for guests. Breakfast is awesome and so full of many traditional options!

Right in the old center, clean hitel

Right across the street from the main train station which made it very easy for traveling. Hotel was charming and had an old world decor.

The staff is super friendly, the rooms are great and it was something great to me that the tv of your room had your name in the welcome message. The only thing that they need to improve is the breakfast, it'd be great if the buffet had more variety

The hotel was in Old Town Munich. Excellent restaurants steps away. The breakfast was amazing. Loved the bedding and how clean the room was. Absolutely a great choice to stay.

Great Hotel! Amazing staff as they responded to all request quickly. They even help me find a nail salon close by. VIP room upgrade was amazing! Very clean hotel, amazing gym considering the area. Very quiet, close by all shopping and dining in Marienplatz.

Clean room, great historic vibe, classy and fun bar

Very clean and the staff is great, very friendly.

Nice hotel, very clean, friendly staff, good breakfast, good location for our trip (few minutes walk to the train station), we walked to Marienplatz, other attractions and restaurants.

Having just arrived from a terrible hotel experience in Paris as part of an extended vacation, checking in to Hotel Metropol was a breath of fresh air. All of the staff was friendly, hospitable, and very helpful but the gentlemen who works the front desk in the afternoon was exceptional!! He provided me with local recommendations of where to go and a map of how to get there, clear and useful instructions for how the hotel works, and his energy and spirit were just so welcoming. I breathed a...

Amazing restaurant with wonderful service. Breakfast buffet is well worth it and a great restaurant for dinner upon arrival. Rooms are beautifully decorated and clean. Great location in a beautiful area!

We stayed at the Rocco Forte line before and found it lovely, however the service and overall experience at the Charles Hotel truly defined luxury service. Best example: we wanted to take the subway to BMW World and it being a hard to find station, the concierge not only walked us to the station but down to the platform and ensured we got the correct train. We look forward to staying there again when we return later this year. John - Chicago, USA

Great hotel, rooms so nice. Roof top bar was great and view was unbelievable. Service outstanding, didn’t hesitate to hold our bags or accommodate early check-in for tired travelers. We are a family with 3 kids and couldn’t have asked for a better place to stay. Very walkable area.

Love the Motorworld! Very clean and comfortable rooms friendly reception

We were unfamiliar with the Westend area, but really liked the neighborhood of this hotel. We chose this hotel because of the area, price and Trip Advisor reviews. We had no complaints with this hotel (other than the fact that it does not have air conditioning, which might be a factor in warmer weather). That being said, we also didn't think there was anything particularly outstanding about the hotel that would separate it from other hotels. But the staff was very helpful and accommodating and...

Hotel was in fabulous location just off Marienplatz. It was cute, had little pastries on check in. The breakfast was good and had a nice breakfast room. Perfect base to explore central Munich and super close to U and S bahn stop. Sad I only stayed one night. Would definitely stay longer in the future.