Palaces in Wollongong City Council

"Basic. "

"The room was clean, the staff at check in and the restaurant and bar were friendly and very helpful. The dinner menu had not a lot of gluten free choices but there were a couple and the burger was quite good. Breakfast also had gluten free choices, cereals and toast with yoghurts and fruit. Perfect for a stay close to the airport. "

"Rooms were unclean. Towels were dirty blood on the toilet walls were stained. Staff not very helpful. Booked 3 rooms I aircon was nice and cool other two rooms hot and couldn’t change aircon. Close to airport is the only positive."

"I enjoyed my stay here. Breakfast was great. "

"Clean and very convenient to the international airport for early morning departure"

"Yes"

"Yes"

"Easy walk from the airport, even with 2 rollers each. Room was interesting, very efficient in the way they use the wall and hang things like chairs, clothes hangers, tables that fold. Really neat. Breakfast was quite good but very busy and the coffee maker kept needing attention. Staff was quick to fix it but with as busy as they were, it worked hard to keep up. Staff was very nice from check in to check out. Room was clean. The thermostat works on a motion sensor so after 30 minutes of no movement, it turns off. This is not good if you are out all day expecting a nice cool room when you return, that said, the staff was able to send a technician to turn the system on to constant cool, which it did quite well"

"Pretty dirty, won’t stay again. Never saw anyone at the reception either. There was no partition between the bed and the toilet and it seemed that you are sleeping in the toilet! Terrible"