Find Shopping Hotels in Windsor Locks, CT

"Everyone and everything were terrific! This was our first time staying here - meeting up with two other couples over the Super Bowl weekend. Steve was so helpful and happy to adjust our reservation so that we had a very spacious suite where 6 of us could gather to watch the game and to enjoy Frank Pepe pizza on Sunday. With the bitter cold we asked if a microwave might be available and one was waiting for us on the desk when we arrived. We were able to acquire paper plates, utensils, and wine glasses from Kristi and the dining room staff. Proximity to the beautiful Hill-Stead Museum gave us all a pleasant excursion off-site. We also enjoyed the convenience to the lovely restaurant literally next door for two of our dinners. Breakfast in the charmingly appointed "coffee shop" was self-serve but with plenty of options and well laid out. We were more than satisfied. An additional coffee and tea station adjacent to the main lobby was a bonus for anyone looking for a hot beverage any time of day or night! The fitness center was clean and with good equiipment for a cardio workout or time with weights! ALL the staff were lovely and truly wanted to make sure we were happy all weekend. Thank you - you are the perfect example of what the hospitality business should look like!"

"Very satisfied "

"No complaints "

"Yes the room was clean"

"the front desk was excellent . the shuttle driver was very gracious my husband arrived 1:30 in the morning after a ski trip drove him to the car so he could put his skis in the car, waited for him and drove him to the front door again Just the extra little service! "

"Good location- easy access to Hartford. Room and lobby were clean, the pool was super clean. The staff was amazing. Especially the front desk. "

"Breakfast was okay and could definitely use some improvement, especially considering the cost (the hot food was lukewarm and not that tasty but it did the job). Coffee was good. Plenty of parking. The room as a whole was spotless and well appointed, but the dining table and chairs have seen better days and could do with being replaced. Kitchen had plenty of dishes, utensils, and cookware; full sized refrigerator, dishwasher, and electric stovetop were great to have. The living room area furniture wasn't very comfortable but did the job. The couch didn't have any back or side cushions so I used the pillows from the bedroom to make it more comfortable for lounging. Bed was super comfortable. The bathroom was small and didn't have a vent so steam from a hot shower just floated around and condensation was an issue, especially because it was too cold to open the windows and vent the room. I stayed in a queen suite. Great value for the price, but the $250 incidentals fee was not indicated when making the reservation and canceling when I was informed of the fee meant losing the $400 I paid to reserve the room. I was on a budget and couldn't afford to lose that kind of money. On a positive note, the incidentals fee was returned to my bank account within an hour after checking out. They don't accept cash. The front desk staff were friendly and welcoming. If you are a Hilton honors member and book through a third party site, you will not get any points for your stay. "

"Nice hotel, clean room, helpful staff, easy parking "

"Nice parking"