WinStar World Casino and Resort Tours

The room was amazing we loved the style, the swimming pool is beautiful but only 3 feet .9. We did not like eating at the restaurant down stairs, it took way too long to get menus and service and we waited really long for our ticket , our waitress was just on her phone , we kept trying to make eye contact and finally after a few minutes of watching her be on her phone we got up and took our tender and bill to her. It seemed that she did not care about the service she provided. We understood why once we paid. A 20% percent gratuity is automatically added, so no matter what service they provide they get the tip. I also had issued with how much they charge for pets. On the hotels.com app, when I booked it, it said they charge 50 per pet but then they messaged me and said that hotels.com had not updated the information and it was actually 100 per pet. I would verify amount first before staying here if you have fur babies.

The staff was very friendly and helpful. The amenities were well maintained and had good hours! As an early riser it was nice to be able to swim early and use the gym at any time.