Hyatt Hotels Western United States hotels

"The place was nice. However the price online isnt honored careful with hidden fees. I never experienced a change in price once you check in this started off disappointing. Then our shower wasn't working called housekeeping they wanted me to fix a leaking shower by instructing me how to fix it grab a towel and turn the knob tightly. I couldn't believe my ears I'm on vacation i didnt come to fix a shower. Especially after the ridiculous charges. They sent a repairman who repaired a strpped faucet. Repairman was great. Was never offered a new room a follow-up or apology. Will never stay there again or recommend anyone to stay there . Great disappointment!"

"In addition to the beautiful architecture and amenities, The staff was friendly, and the property was always clean. I’ll certainly be back! "

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"The room smelled like a downtown bar at 4 in the morning. I almost got lung cancer just opening the door. Management was a total zero. No empathy. Not apologetic. Non accommodating. No offer to move us. We left and went elsewhere. Just a horrible experience in every way. NEVER AGAIN. "

"Check in process was a self check in through a computer, lots of people were having problems, but employees were available to help. There were ants in the bathroom, everything else was pretty clean. "

"Great corner room with a view on the 32nd floor. "

"Good location and friendly staff. I was able to check in early and also had my room upgraded by the staff. Lovely stay."

"Room was clean, view of the flamingos was amazing, location perfect."

"Nice"