Find Family Hotels in Western Highlands

"Buffet was not that great "

"Uxlabil is up off the main road between San Pedro and San Juan. An "Eco Hotel"(whatever that means here) with nice views that overlook the bay in a rustic garden setting. Pros: - nice views from outside the rooms, hammocks as well - clean room - nice garden - dock area, although not much info shared about it but you can see it Cons: - many many stairs from the main road/entrance to the reception, beware if you are older/have kids. Might be better to enter from the dock. - Check-in: not much information shared about anything really. Had to wander around to find the path to San Juan, gardens, restaurant, dock etc. - Check-out: mostly ruined the experience for me. I checked in and had no issues regarding this, but checking out the front desk insisted I pay an additional 125Q because the booking was made for "one person" instead of two.. 125Q is around 30% of the cost of the stay - never had this issue in the past , and I usually search and book for one to uncover hostel options. Felt like a rip off especially because nothing was said about this when checking in - at this cost I wouldn't have stayed here. - Breakfast was included (which makes slightly more sense as to the additional person cost) but it was unimpressive, and did not have any coffee refills, no tortillas and no fruit/juice as mentioned on the menu. Likely understaffed because the poor (wonderful) ladies working there were all over. Overall - I wouldve stayed elsewhere if I had known the true total cost."

"The hot spring pools were so soothing. The music & setting were perfect!"

"Incredible hotel - one of the best views ever, very stylish but according to local architecture and style and not very westernised (in a good way). The staff was super helpful, and nice! The music was great too - it was like a little oasis, we didn’t wanna leave the hotel. One of the best hotels I’ve stayed - the photos don’t do it justice !!!"