Standard Room, 1 Queen Bed, Accessible | 1 bedroom, premium bedding, desk, laptop workspace
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Reviews of Inn at Jericho

2 out of 5
Inn at Jericho
101 Jericho Turnpike, Westbury, NY

Reviews

7.8

Good

Rating 10 - Excellent. 374 out of 1005 reviews" "
Rating 8 - Good. 337 out of 1005 reviews" "
Rating 6 - Okay. 143 out of 1005 reviews" "
Rating 4 - Poor. 70 out of 1005 reviews" "
Rating 2 - Terrible. 81 out of 1005 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Costa

Hey just want to first apologize for smoking in the room but before you banned somebody, you should definitely give them at least a warning
Stayed 1 night in Apr 2024

6/10 Okay

Gil

Liked: Cleanliness, staff & service
Horrible to park in, but my stay was ok, it was quiet
Stayed 2 nights in Apr 2024

10/10 Excellent

Joel

Stayed 1 night in Apr 2024
Response from George on 2024/5/2
-Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

2/10 Terrible

ron

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is a large step BLOW a Motel 6. The said they do not allow a Service Dog which is a violation of Federal Law. The floors are old tile and vinyl, the "furnishings" are very old and sparce, and the room smelled horrible. It looks like they shopuld be renting the rooms by the hour. We would NOt make another reservation there and strongly suggest that you look elsewhere.
Stayed 1 night in Apr 2024

4/10 Poor

Joan

Traveled with family
I paid $140ish for 1 queen bed in a barebones room . We were woken up several times during the night & early am from people letting their metal doors slam. Never again.
Stayed 1 night in Apr 2024
Response from balu on 2024/4/29
Thank you for staying with us and providing feedback. I'm sorry your experience was not up to your expectation and are always working hard to make your stay more pleasant. Looking forward to hosting you again.--------------------------

8/10 Good

Iris, BROOKLYN

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They should add a Bar soup
Stayed 1 night in Apr 2024
Response from balu on 2024/4/29
-Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.---------------------

4/10 Poor

Caitlin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NEVER got any sleep. This place was so loud.
Stayed 1 night in Apr 2024
Response from George on 2024/4/17
Thank you for staying with us and providing feedback. I'm sorry your experience was not up to your expectation and are always working hard to make your stay more pleasant. Looking forward to hosting you again.

10/10 Excellent

Maria

Traveled with partner
Everything was great.
Stayed 1 night in Apr 2024
Response from balu on 2024/4/15
-Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.------------------------------------

4/10 Poor

Paul Luis

Disliked: Cleanliness, property conditions & facilities
Need to do better cleaning
Stayed 1 night in Apr 2024
Response from balu on 2024/4/14
Thank you for staying with us and providing feedback. I'm sorry your experience was not up to your expectation.are always working hard to make your stay more pleasant. Looking forward to hosting you again.--------------------------

10/10 Excellent

Frederick

Stayed 1 night in Apr 2024

2/10 Terrible

JEFFREY A

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from balu on 2024/4/14
I'm sorry your stay was not up to the expectation and your rating is very unusual for us compared to others. We would like to address your issues but since you haven't provided any details we don't know about the nature of your complaint.

10/10 Excellent

DEVI

Stayed 2 nights in Apr 2024
Response from George on 2024/5/2
-Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from George on 2024/4/11
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

6/10 Okay

Brittany

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Dated property
Stayed 1 night in Mar 2024
Response from George on 2024/4/4
Thank you for staying with us and providing feedback. I'm sorry your experience was not up to your expectation.are always working hard to make your stay more pleasant. Looking forward to hosting you again

2/10 Terrible

Juan

Stayed 1 night in Mar 2024
Response from George on 2024/4/23
I'm sorry your stay was not up to the expectation and your rating is very unusual for us compared to others. We would like to address your issues but since you haven't provided any details we don't know about the nature of your complaint.

10/10 Excellent

GENADI

Stayed 1 night in Mar 2024
Response from George on 2024/4/23
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from George on 2024/4/2
-Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.-------------------------------

8/10 Good

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Mar 2024
Response from George on 2024/4/2
-Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.-------------------------------

10/10 Excellent

Rianne

Liked: Cleanliness, staff & service, property conditions & facilities
Accessible
Stayed 1 night in Mar 2024
Response from George on 2024/4/4
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

10/10 Excellent

Lisa

Stayed 1 night in Mar 2024
Response from George on 2024/4/23
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

10/10 Excellent

Cermantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice. Room was clean.
Stayed 1 night in Mar 2024
Response from George on 2024/3/30
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

8/10 Good

Surapon

Business traveler
Liked: Cleanliness, staff & service
Room always has some distinct smell, but look clean, maybe old property, bed and bathroom are cleaned. Housekeeping is cleaning every day and good. There is a regular customer that making argument and loud every night. Don't feel safe for a woman to stay alone. Parking lot is always lots of garbage. The front desk is nice and try to accommodate the situation.
Stayed 7 nights in Mar 2024
Response from George on 2024/3/30
Thank you for staying with us. We are always working hard to improve our service and make your stay more pleasing. Please let us know if you have any suggestions. Looking forward to serve you again.

6/10 Okay

Bradley

Stayed 1 night in Mar 2024
Response from George on 2024/3/30
Thank you for staying with us and providing feedback. I'm sorry your experience was not up to your expectation.are always working hard to make your stay more pleasant. Looking forward to hosting you again

10/10 Excellent

Frances

Stayed 1 night in Mar 2024
Response from George on 2024/3/26
Thank you very much for staying with us and providing feedback

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived check in was simple and easy. Room was so clean and it smelled nice not full of that cigarette smell most rooms have even when its a non-smoking room which I had. Bed was so comfy and the sheets and towels were so white and smelled really nice. I definitely would stay here again without a doubt. I give it a complete 5 stars.
Stayed 1 night in Mar 2024
Response from balu on 2024/3/24
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a little "spartan" with no coffee maker or clock radio and I got a little claustrophobic using the bathroom but the place was clean and the price was reasonable !
Stayed 1 night in Mar 2024
Response from balu on 2024/3/24
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

2/10 Terrible

Veronica

Disliked: Property conditions & facilities
My room had bed bugs!!
Stayed 2 nights in Mar 2024
Response from George on 2024/3/22
I'm sorry your stay was not up to the expectation and your rating is very unusual for us compared to others. I'm sorry for your inconvenience. We'll take care of the issue you mentioned. Thank you for staying with us.

4/10 Poor

John

Bed was comfortable. Kept thinking about the bugs getting up on the bed! Live & Dead bugs on floor. Essentials like a plastic cup not provided. Very Basic.
Stayed 1 night in Mar 2024
Response from George on 2024/3/18
Thank you for staying with us. We are always working hard to improve our service and make your stay more pleasing. Please let us know if you have any suggestions. Looking forward to serve you again

8/10 Good

NANNAN

Stayed 1 night in Mar 2024
Response from George on 2024/4/11
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 4 nights in Feb 2024
Response from balu on 2024/3/3
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.------------------------------------

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
No problems
Stayed 1 night in Feb 2024
Response from balu on 2024/3/3
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.------------------------------------

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone of the staff is always so professional and accommodating 🙂👍
Stayed 1 night in Feb 2024
Response from balu on 2024/3/3
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.------------------------------------

10/10 Excellent

GENADI

Stayed 1 night in Feb 2024
Response from balu on 2024/3/3
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.------------------------------------

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff that Will go the extraile for you
Stayed 1 night in Feb 2024
Response from balu on 2024/2/16
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.------------------------------------

6/10 Okay

Lali

Liked: Cleanliness
Angry everything so good
Stayed 1 night in Feb 2024
Response from George on 2024/2/13
I'm sorry your stay was not up to the expectation and your rating is very unusual for us compared to others. We would like to address your issues but since you haven't provided any details we don't know about the nature of your complaint.Next time please let the frontdesk know if you have any issues and we'll try to address it immediately

10/10 Excellent

Lindsay

Stayed 1 night in Feb 2024
Response from George on 2024/3/22
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

10/10 Excellent

William

Stayed 1 night in Feb 2024
Response from George on 2024/3/22
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

10/10 Excellent

Frederick

Stayed 1 night in Feb 2024
Response from George on 2024/3/22
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

10/10 Excellent

Jovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from George on 2024/2/7
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from George on 2024/2/7
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from nick on 2024/1/29
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.

2/10 Terrible

Franz

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They have a lot of nerve charging the rates they do when the WiFi was out all night. They advertise free WiFi and it doesn't work . I want my money back .. I needed to do a business project on my laptop and I couldn't do it because of the WiFi
Stayed 1 night in Jan 2024

4/10 Poor

Franz

The window heating did not work . I froze my ass off . Bathroom shower was cold as ice as were the floors . I'd ask for my money back but you people wouldn't listen
Stayed 1 night in Jan 2024
Response from balu on 2024/1/26
I'm sorry your stay was not up to the expectation and your rating is very unusual for us compared to others. We would like to address your issues to the front desk .he might have solve your problem

8/10 Good

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from balu on 2024/1/26
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.------------------------------------

10/10 Excellent

Frank

Liked: Cleanliness
Stayed 7 nights in Jan 2024
Response from balu on 2024/1/19
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.

10/10 Excellent

Kurtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from balu on 2024/1/19
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.

10/10 Excellent

Jay

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from balu on 2024/1/11
-Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.------------------------------------

10/10 Excellent

GENADI

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from balu on 2024/1/11
-Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.------------------------------------

10/10 Excellent

Lalchan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from balu on 2024/1/11
-Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.------------------------------------

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from balu on 2024/1/11
-Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.------------------------------------