Find Hotels with a Pool in West Syracuse, NY

"Parking was easy. Front desk was helpful. Kinda off the path but gas station near by"

"parking was fair, but not the best room was clean on the surface, but deep cleaning needed to be done "

"Walked up to the room to check it out before I brought my stuff up and sure glad I did because I flipped the light on inside the door and it didn't work so I found another light turned it on and seen 2 cockroaches run across the stand and I turned around and walked right on out. Still waiting on my refund"

"Breakfast was sensational "

"First check in was slow. I asked about the shuttle for the next morning to be told it doesn’t run on Mondays and Tuesday won’t be starting until 11am. I had asked about a 4am shuttle. Next I was told about the breakfast starting at 6.30 am? The towels and linens were clean and fresh but the toilet was not. No hot water that evening but there was the next morning. A/C was noisy and didn’t seem to work other than to blow warm air. It was quiet on the sixth floor. First and last time for me."

"Breakfast was good. Room was clean."

"Upon arrival, we requested a second luggage rack. It never came. On our second day there our room was never cleaned. So all the garbage from the day before, and the beds were not maintained."

"Our room wasn't very clean. There were large stains on the sitting chair and small stains and dirty grout on the floor in the bathroom. The shower drain didn't work well and there was a lack of deep cleaning. Some positives, the staff was helpful, beds were comfortable, room was quiet. "

"My first room had a sofa bed with no mattress. It wasn’t even a sofa bed and that’s what I paid for second room had a sofa bed, but the mattress had like 10 holes in the mattress and it was dirty unsanitary. Also, they mislead you with telling you when you get there that they don’t clean your room for two days and then when you ask again, they say the clerk said four days when they clean your room very terrible experience. I would never go there again. "