Apartments in West Suffolk District

"Just lovely "

"Decent hotel, clean tidy Unfortunately staff AWOL, 15 mins waiting for someone to come to reception to check in, inadequate numbers of staff in the restaurant, very disappointing "

"Receptionist was rude and unhelpful. Accessible room was as far from the lift as possible on far side of the building. Bathroom door was transparent. Parking was £20. Corridors smelt. "

"The hotel is excellently located and easy to find with plenty of signposts whichever direction you’re arriving from. It was easy to find a parking space. Staff at reception were very friendly and efficient. The lobby area has a reasonably priced 24 hour bar with a decent selection. The food offering seemed quite limited to me, I’m sure if you are arriving after a long flight you’d be happy with the menu but I think if you’re staying here before going on holiday you might like to get food on the way or, as we did, pop into Bishop’s Stortford. Room was very comfortable with an excellent shower and good quality toiletries. Breakfast was good, the hot food was replaced regularly and there was a plentiful selection of other typical continental breakfast items."

"Staff very friendly and helpful. Room very clean and very comfortable bed."

"Smooth check in, clean and friendly staff. "

"Only stayed 5 hours!"

"Great hotel, clean and tidy,,friendly and great facilities. "

"Lovely hotel with gorgeous interiors. Serves lovely cocktails and food is also really good, we only had bar snacks but everything was tasty. Only negatives from our side are the pillows are way too soft and the rooms a little dark. "