西湖

前台跟接待人員服務很好～ 因為是一早的班機飛峴港，他們還準備了早餐盒跟小禮物送別，真的很貼心♥️

Highlight of our trip! Sapa is quite a busy town with busy traffics and constructions everywhere. However, this hotel is located just 5 mins walking distance away from the city center which gives a more private and quieter vibes in comparison while it's still easily accessible to everywhere. Our room has such a great view to the mountains and its always refreshing to wake up to such breathtaking view every morning. We also joined their "Out Of Sapa" tour which was also amazing. Staffs were super friendly and the restaurant there was also great, we had dinner there one night and the food were very delicately made and delicious, highly recommended. However the only let down would be the spa, booking was hard to make and with very limited services due to short of staffs i think. It can be slightly better i feel.

浴室清潔力度不足，清潔盛器坏的。職員有禮貌，早餐都OK的