St Austell West Country hotels

"As usual, great service, clean, good breakfast. It’s one of the best chains with great value for money. It’s a pleasure to stay, I always return when the price is right."

"Clean and well-equipped rooms, although very impersonal due to the vast size of the hotel. Parking was a bit of a nightmare but managed to find a space eventually. Breakfast was nice and the staff were pleasant. "

"The menu and restaurant staff were outstanding. Reception showed us to our room which was unexpected but much appreciated. The room was quaint, the electrics a bit of a mystery, but the hotel itself shone in all its Georgian glory."

"Great staff"

"Very good. Ideal for any early flights"

"Amazing breakfast! "

"Air condition was terrible. One rainy day I came back to my room and the heat was +30. I opened the window and it got four hours until my room was +25 and even that was too hot for me. Luckily I was so tired that I managed to sleep quite well. Otherwise everything went well, the hotel was very clean and breakfast was tasty."

"Not worth the money charged. £195 for a room. No biscuit, bottle of water. No heating in bathroom. Loud AC, lumpy bed. Nothing premium about the premium room. Booked 5 rooms and have to pay for them all individually rather than paying together so took ages. Lady who checked me in was apologetic. Don't pay for breakfast, it was not good quality at all with limited selections for the price they charge. Honestly not a good experience at all. Think they need to consider what they charge. If this was £100 maybe I wouldn't moan but to charge that much is extortionate with no added anything. Also £19 to park is insane! "

"Upon arrival the receptionist was very blunt/rude and not welcoming at all. Made a big fuss about parking my van around the back (like I did with no issue during my last stay) and said I should have contacted the hotel before, which I did with no reply. When I showed her the message she just shrugged it off and said we don’t check bookings made through a third party - but was very happy to take the £600 payment off me!"