威爾士浦出租度假屋

「We got to the site about 8pm and had to go to the club house to get the key from a helpful local , opened the door and it smelt like a dirty hamster cage , the bedding was roled up in the centre of the bed amd i couldnt tell if it was clean or dirty , walked into the toilet amd there was poo all around the rim of the toilet and in the pan , the floor of the hut was all water damged and peeling up, we turned right around and walked out , in that part of wales driving im the dark to try and fimd a...

「Absolutely horrible !!! Staff were horrible and the owner was cursing at me and never got the keys to my cabin even after it being paid and money taken out my account !! Waited for 5 hours just to be told “there has been a double booking” and not even getting a refund or any other cabin !!!! Unprofessional service and behaviour from the owner and the staff ! So disappointed with this company!!!」