2 Queen Bed with Kitchenette - 2nd Floor | Private kitchen | Mini-fridge, microwave, coffee/tea maker
Check availability

Reviews of The Brooks Hotel

2.5 out of 5
The Brooks Hotel
500 Cedar St, Wallace, ID

Reviews

8.4

Very Good

Rating 10 - Excellent. 240 out of 531 reviews" "
Rating 8 - Good. 172 out of 531 reviews" "
Rating 6 - Okay. 74 out of 531 reviews" "
Rating 4 - Poor. 31 out of 531 reviews" "
Rating 2 - Terrible. 14 out of 531 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Traveled with family
Liked: Amenities
Very quirky town with lots of character. The hotel is small but clean and has everything you need in close proximity
Stayed 1 night in Mar 2024

8/10 Good

Kendra

Stayed 3 nights in Mar 2024

6/10 Okay

Jacqueline

Traveled with partner
Liked: Property conditions & facilities
Location to so many options. Beautiful old buildings. Love the Skijor weekends!! the only negative not enough time!
Stayed 2 nights in Feb 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Feb 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Dan

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stay here!!
The staff were so friendly and helpful. The room was comfortable but not super clean. The updates look so good!! The hard wood stairs are loud but they look great. Would definitely recommend staying here. Great distance to everything.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family owned and absolutely stunning! My Husband and I stayed in the Madam Suite for his Birthday! We ate at a amazing Italian restaurant called Blackboard and then walked to a bar called Albertini's gem bar. Great ambiance and live acoustic guitar. He didn't want to leave. Highly recommend!
Stayed 1 night in Dec 2023

10/10 Excellent

Kristee

Stayed 1 night in Dec 2023

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely come back!
Stayed 2 nights in Nov 2023

10/10 Excellent

becky

Stayed 2 nights in Oct 2023

10/10 Excellent

Sherilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, friendly service!!!
This is an older hotel building where the entire town is listed on the National Register of Historic Places. The common areas and hallways are currently receiving some much-needed renovations but the rooms themselves are quite nice. Everything was clean and well maintained. The bed was very comfortable with crisp linens. The price for the room was quite reasonable. The highlight of this hotel was the service. Everyone was super friendly and helped. The desk clerk was great as well as the waitresses in the Brooks Restaurant where we had dinner after our arrival and breakfast the next morning. After dinner I noticed a hot cocoa machine on the way out. That sounded great because the weather had turned quite cold. I was surprised to learn it was free because we were guests in the hotel. A very pleasant experience overall.
Stayed 1 night in Oct 2023

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A relaxing comfortable stay.
Stayed 1 night in Oct 2023

8/10 Good

Tim

Stayed 1 night in Oct 2023

10/10 Excellent

Cathy

Stayed 3 nights in Sep 2023

8/10 Good

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
History abounds
An historic hotel in an historic town. We only stayed one night, but I'd like to stay longer and explore the area. Staff was friendly and location was in the middle of town.
Stayed 1 night in Sep 2023

10/10 Excellent

Eva

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Girl’s Weekend
We stayed in a triple room (girls trip). The room was clean, comfortable and offered the convenience of being able to walk everywhere we wanted to go in Wallace. Thank you for a wonderful stay. We will be back!
Stayed 2 nights in Sep 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Nancy

Clean with friendly staff. Had a problem with the air conditioner and they came right away to fix it.
Stayed 1 night in Sep 2023

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice overnight stop Staff excellent
Stayed 1 night in Aug 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Leslie

Stayed 1 night in Sep 2023

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and cozy. Would definitely stay again
Stayed 1 night in Sep 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Never Again
Off the start, the evening clerk has the opinion that only the Guests are in the wrong! I reserved "Accessible" rooms, but upon arrival all available was up the stairs on the second floor. Instead of working with my party to accomodate, we were met with the you can always go somewhere else attitude! True, but we were a late checkin and the elders in my party were tired. The next day, after following the direction of the Maid Service placquard asking for the room to be made up; then coming back to the room late in the day to discover that nothing had been serviced not even towels or tissue being refilled I went to the same clerk again to advise of the lack of service and if I could acquire supplies I was met with the comment "Well you must not have left the request on the door then". I informed her I most certainly did. At which the comeback was "Well, they must not have seen it". I knew better, the placquard was hanging back inside the room on the doorknob! When I advised her of such, then it was my fault-"You must have just thought you put it out". Before escalation, I just asked for the towels and tissue. For the price we had to pay per night to stay, we expected a little better service. On another issue, the bathroom was so narrow-the tissue paper holders need to be replaced with something that doesnt have the large metal cover that sticks out so far as to attack the thigh areas coming and going. Everyone was bruised. Just a suggestion.
Stayed 2 nights in Aug 2023

10/10 Excellent

Brenda

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wallace is a must when traveling through. Love all the shops, history, and the Brooks Hotel!
Stayed 1 night in Sep 2023

10/10 Excellent

James, Enumclaw

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From self check-in to breakfast in the restaurant, my whole experience here was 10/10. Clean, convenient, kind, and quiet: will stay here again!!
Stayed 1 night in Sep 2023

8/10 Good

Brenda

Traveled with family
Room 102 was extremely warm and stuffy. Front desk turned heat down from 68 to 64, and gave us a fan. It only helped a tiny bit. Ground floor and window doesn’t open. It was difficult to sleep. In summer months, on sun setting side, the heat should not be on. Staff did what they could, but made for an uncomfortable night. Still love the town and will come back.
Stayed 1 night in Sep 2023

8/10 Good

Free

Stayed 1 night in Sep 2023

8/10 Good

Marilyn

Liked: Staff & service
Old property. Some renovation in some of the rooms. Not the one we had because it was old smelling. Great staff & restaurants walking distance.
Stayed 1 night in Sep 2023

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Who wouldnt love a old historic hotel owned by a family and the owners dog greet you at the door?
Stayed 1 night in Sep 2023

8/10 Good

Maksym

Liked: Cleanliness, staff & service, amenities
Old, clean very nice bad, soft.
Stayed 1 night in Aug 2023

8/10 Good

Dawn

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Madams Suite on the third floor. The room was recently very tastfully remodled. Very lovely room and comfy bed. We loved it!
Stayed 1 night in Aug 2023
Response from Brooks Hotel on 2023/8/27
We're so glad you enjoyed it! Hope to see you again.

10/10 Excellent

Nancy

Stayed 1 night in Aug 2023

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jeanie, Nampa

Stayed 2 nights in Aug 2023

8/10 Good

Rob

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Aug 2023

10/10 Excellent

Brian

Stayed 2 nights in Aug 2023

10/10 Excellent

Charlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wallace is a historical town. We liked staying in town center because it was east to walk to dinner and just around the area. We stayed for two nights because we were there to bike the Hiawatha bike trail. Amazing. We ate dinner in town both nights. The room was very clean and had a microwave, refrigerator and coffee maker. We ate breakfast at the restaurant in the hotel and had huckleberry pancakes. August is huckleberry time so a fun time to be in town. I bought coffee at 1910 coffee kiosk across the street from the hotel. Great experience overall.
Stayed 2 nights in Aug 2023

6/10 Okay

Cheryl

Stayed 1 night in Aug 2023

10/10 Excellent

Chloe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I stayed at the Brooks Hotel for my birthday weekend in Wallace and it was exactly what I wanted. The beds were comfy and soft, the location is perfect, the staff is wonderful, and the owner is very nice to talk to. I would definitely stay again and again!
Stayed 2 nights in Aug 2023

2/10 Terrible

Katrina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
didn't end up staying because of the musty smell and the bathroom dirty tub. Wrote a review on their page and they removed it and won't allow another review written.
Stayed 1 night in Aug 2023

10/10 Excellent

DAWN

Liked: Cleanliness, staff & service
Location
Stayed 1 night in Aug 2023

10/10 Excellent

Jian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was situated inside a historical building which was very interesting. The room was very clean and tastefully decorated and gave us the feeling of at home, was very nice and comfy. Maybe just the bathroom needs a bit more improvement. The staff was very helpful and check in and out process was smooth and easy. A great stay!
Stayed 1 night in Jul 2023

8/10 Good

Eloisa and Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice with a bit of history to the small town. Bathroom was very small. If I were a bigger person I would of had a problem
Stayed 1 night in Aug 2023