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Surfeel Hotel Wakkanai

3.5 star property
Hotel in Wakkanai with 3 restaurants and a 24-hour front desk

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Photo gallery for Surfeel Hotel Wakkanai

Premium bedding, in-room safe, desk, free WiFi
Restaurant
Lobby
Exterior
Bar (on property)

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Crown Suite, Non Smoking

Crown Suite, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

Crown Suite, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
Toilet with electronic bidet
Private bathroom
  • 16 Ping (53 square meters)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room, Non Smoking

Japanese Style Room, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

Japanese Style Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Separate bathtub and shower
Toilet with electronic bidet
Private bathroom
  • 12.98 Ping (43 square meters)
  • Sleeps 7
  • 4 Twin Futons

View all photos for Single Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Single Room, Non Smoking

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
Toilet with electronic bidet
Private bathroom
  • 6 Ping (20 square meters)
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Royal Suite, Non Smoking

Royal Suite, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

Royal Suite, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Separate bathtub and shower
Toilet with electronic bidet
Private bathroom
  • 24 Ping (79 square meters)
  • Sleeps 2
  • 2 Twin Beds

View all photos for High Floor Twin Room, Ocean View, Non Smoking

High Floor Twin Room, Ocean View, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

High Floor Twin Room, Ocean View, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
Toilet with electronic bidet
Private bathroom
  • 8 Ping (26 square meters)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Double Room, Non Smoking

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
Toilet with electronic bidet
Private bathroom
  • 6 Ping (20 square meters)
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Twin Room, Non Smoking

8.8 out of 10
Excellent
(28 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
Toilet with electronic bidet
Private bathroom
  • 7.56 Ping (25 square meters)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

Triple Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
Toilet with electronic bidet
  • 7.56 Ping (25 square meters)
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Twin Room Non-Smoking

Premium bedding, in-room safe, desk, free WiFi

Standard Twin Room Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Non-Smoking

Premium bedding, in-room safe, desk, free WiFi

Double Room Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Japanese Style Room

  • Sleeps 4
  • 4 Twin Futons

View all photos for Triple Non-Smoking

Interior

Triple Non-Smoking

  • Sleeps 3
  • 3 Double Beds

Crown Suite

  • Sleeps 2
  • 2 Double Beds

High Floor Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Royal Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Single Room Non-Smoking

Interior

Single Room Non-Smoking

  • Sleeps 1
  • 1 Twin Bed
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About the neighborhood

Map
Kaiun 1-2-2, Wakkanai, Hokkaido, 097-0023

What's nearby

  • Hokumon Shrine - 9 min walk - 0.8 km
  • Wakkanai Park - 11 min walk - 0.9 km
  • Wakkanai Fukko Market - 17 min walk - 1.5 km
  • Wakkanai City Komadori Ski Area - 4 min drive - 3.5 km
  • Wakkanai Noshappu Aquarium - 6 min drive - 5.0 km

Getting around

  • Wakkanai Airport (WKJ) - 18 min drive

Restaurants

  • ‪キタカラ - ‬6 min walk
  • ‪車屋・源氏 - ‬6 min walk
  • ‪ラーメン広宣 - ‬5 min walk
  • ‪スープカリー プチGARAKU - ‬6 min walk
  • ‪ワッカナイセレクト - ‬6 min walk

About this property

Surfeel Hotel Wakkanai

Property highlights
Surfeel Hotel Wakkanai provides amenities like a bar and 3 restaurants. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a banquet hall, and luggage storage
  • Concierge services, a 24-hour front desk, and an elevator
Room features
All 143 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and free toiletries
  • Flat-screen TVs with satellite channels
  • Refrigerators, electric kettles, and heating

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,000 per person
  • 3 restaurants
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Children 12 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Surfeel Hotel
Surfeel Wakkanai
SURFEEL HOTEL WAKKANAI Hotel
SURFEEL HOTEL WAKKANAI Wakkanai
SURFEEL HOTEL WAKKANAI Hotel Wakkanai

Frequently asked questions

Is Surfeel Hotel Wakkanai pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Surfeel Hotel Wakkanai?

Self parking is free at this property.

What time is check-in at Surfeel Hotel Wakkanai?

Check-in start time: 1:00 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Surfeel Hotel Wakkanai?

Check-out is at 11:00 AM.

Where is Surfeel Hotel Wakkanai located?

Situated in Wakkanai, this hotel is within a 15-minute walk of Hokumon Shrine and Wakkanai Park. Wakkanai Fukko Market and Shingonji Temple are also within 1 mi (2 km).

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Surfeel Hotel Wakkanai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 236 out of 442 reviews
Rating 8 - Good. 155 out of 442 reviews
Rating 6 - Okay. 36 out of 442 reviews
Rating 4 - Poor. 13 out of 442 reviews
Rating 2 - Terrible. 2 out of 442 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nazia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Close to JR station and bus station. We stayed for two nights in order to check out Cape Soya by bus. Staff were very helpful considering we spoke limited Japanese. I would recommend it for others for its location to see Cape Soya.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lai Fong

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff, Jessica Choong, is super helpful on transportation and dining advices. She is very proactive to provide support and information. Her excellent services let me have a very good impression for this hotel!
Stayed 2 nights in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is big and elegant and clean and is the last stop of the bus from the airport, no need for a taxi, and it is walking distance to the port for ferries going to Rishiri and Rebun islands
Stayed 1 night in Feb 2025

8/10 Good

CHUNG-PAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Miyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities and close to the station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 1 night in Oct 2024

10/10 Excellent

YUK YING

Liked: Cleanliness, staff & service, property conditions & facilities
Location good
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel on this trip

Excellent in every way: spacious room, high quality amenities, friendly and welcoming staff, wonderful food service. Unbeatable location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kyril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel. Extremely attentive to customer needs and accommodating in every way.
Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A memorable stay

Tried Japanese style room which was spacious and very clean. Sea view for the sun rise was a bonus. People were very friendly and service was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Jaan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, staying here felt like going back to the 90s

10/10 Excellent

Phoomphop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel vibes.
Stayed 3 nights in Feb 2024

8/10 Good

Guoying

Liked: Cleanliness, staff & service
Friendly staff to help getting taxies
Stayed 1 night in Oct 2024

10/10 Excellent

tatsuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice view
Stayed 2 nights in Jul 2024

8/10 Good

KIN KEUNG

Liked: Cleanliness, property conditions & facilities, room comfort
The View is prefect
Stayed 1 night in May 2024

8/10 Good

Siddartha

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely

Lovely comfortable accomodation. Shame that the bar/restaurant on top floor was closed.
Stayed 1 night in Feb 2024

10/10 Excellent

Miyuki N

Liked: Cleanliness, staff & service
I wish this place had a hot bath…. Wakkanai is very cold and windy so I wanted to jump in the hot bath…
Stayed 1 night in Jun 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My adult son and I stayed one night at this hotel in early January. The airport bus took us directly to the hotel as its last stop. I had wanted to visit Wakkanai so as to be able to take a bus up to Cape Soya, the northern tip of Japan, and to see La Perouse strait, where the submarine USS Wahoo was sunk in October of 1943. There is now a peace monument at Cape Soya along with other monuments. The Surfeel Hotel Wakkanai was an ideal hotel for our purposes. The Wakkanai bus terminal is only a few blocks away. My son and I had separate rooms, each with a wonderful view of the Japan Sea. Lunch in the restaurant was reasonably priced and was excellent. The staff kindly held our luggage for a few hours in the reception area after checkout, while we did some souvenir shopping at the bus terminal. The return airport bus that afternoon had its first stop at the hotel.
Stayed 1 night in Jan 2024

6/10 Okay

Suzuki

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
安心して寛げる部屋ですが、少し経年劣化しているものの、ベッド周りは快適でした。フロントからエレベータは死角なので、カメラがあるにしてもエレベータでカードキー制限は必要に感じました。 17時過ぎに到着して駅前の道の駅施設の営業時間を聞いたら時間が違っており30分早く閉まっていたのは残念。またホテルの土産店は日曜休みでした。
Stayed 1 night in Jul 2025

10/10 Excellent

Yoshihisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
少し海外風で、部屋は比較的広く、清潔です。困ったこととは、レストランの空調が効きすぎなことぐらいかな。
Stayed 1 night in Jul 2025

6/10 Okay

Hiroki

Liked: Staff & service
駅からは近い。
Stayed 1 night in Jul 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
とても清潔でホテルスタッフの対応も良く、気持ちよく滞在できました。また、機会があれば泊まりたいです。
Stayed 2 nights in Jul 2025

8/10 Good

Hirotaka

Liked: Cleanliness, staff & service
海側の部屋だったため、景色が良かった。 朝食のビュッフェは価格相応の品ぞろえで、ちょっと寂しかった。 徒歩でに稚内港北防波堤ドーム、車移動でノシャップ岬も近く立地が良い。
Stayed 1 night in Jul 2025

8/10 Good

Hikaru

Liked: Cleanliness, amenities, property conditions & facilities
チェックイン時希望する部屋のために、マネージャーさんまで含めて調整してくれました。感謝です。最上階のバーは、バーテンさんとの会話を楽しみにしていましたが、そのような対応はなくカフェみたいなこと雰囲気でちょっとガッカリ。前夜和食レストランでサービスしてくれたスタッフが朝食バイキングでもいて、親しく挨拶してくれました。朝食バイキングが2,500円であの内容はお得です。
Stayed 3 nights in Jul 2025