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The Windsor Hotel Toya, Vignette Collection by IHG

5.0 star property
Luxurious ski hotel with ski-in/ski-out access

Choose dates to view prices

Photo gallery for The Windsor Hotel Toya, Vignette Collection by IHG

1 bedroom, in-room safe, desk, blackout drapes
1 bedroom, in-room safe, desk, blackout drapes
Exterior
1 bedroom, in-room safe, desk, blackout drapes
1 bedroom, in-room safe, desk, blackout drapes

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included
  • Laundry
The current price is NT$6,030
NT$7,416 total
Aug 26 - Aug 27

Room options

Available filters for rooms
Showing 10 of 10 rooms

Suite, 2 Twin Beds

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds (Sea Side)

Suite, 2 Twin Beds (Sea Side) | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 2 Twin Beds (Sea Side)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room

Premium Room | 1 bedroom, in-room safe, desk, blackout drapes

Premium Room

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Sea Side)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Sea Side)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds (Sea Side)

Premium Room, 2 Twin Beds (Sea Side) | 1 bedroom, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds (Sea Side)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed (Sea Side)

Premium Room, 1 Queen Bed (Sea Side) | 1 bedroom, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed (Sea Side)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Lake Side)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Lake Side)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Twin Beds (Lake Side)

Suite, 2 Twin Beds (Lake Side) | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 2 Twin Beds (Lake Side)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (Lake Side)

1 bedroom, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds (Lake Side)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 2 Twin Beds
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About the neighborhood

Map
Shimizu, Toyakocho, Abuta-gun, Toyako, Hokkaido, 049-5722

What's nearby

  • Lake Toya - 9 min drive - 5.8 km
  • Usuzanfunka Memorial Park - 13 min drive - 9.5 km
  • Toyako Onsen - 14 min drive - 10.2 km
  • Toyako Hot Spring - 14 min drive - 10.8 km
  • Rusutsu Resort - 38 min drive - 31.2 km

Getting around

  • Toya Station - 26 min drive
  • New Chitose Intl. Airport (CTS) - 109 min drive

Restaurants

  • ‪サイロ展望台 - ‬9 min drive
  • ‪レークヒル ファーム - ‬7 min drive
  • ‪わかさいも本舗 洞爺湖本店 (Wakassaimo) - ‬16 min drive
  • ‪しおさい - ‬13 min drive
  • ‪Cafe Balher - ‬9 min drive

About this property

The Windsor Hotel Toya, Vignette Collection by IHG

Luxury hotel
Take advantage of a golf course, an indoor mineral hot spring (onsen), and a grocery/convenience store at The Windsor Hotel Toya, Vignette Collection by IHG. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, cross-country skiing, and ski passes. For some rest and relaxation, visit the hot springs/mineral springs or hot tub, and indulge in thalassotherapy, a facial, or aromatherapy. The on-site French cuisine restaurant, Gilligans Island, offers breakfast, lunch, and dinner. Enjoy onsite activities like snowshoeing, snow tubing, and sledding. Free in-room WiFi is available to all guests, along with shopping on site and mini golf.
Other perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), free train station pick-up, and bike rentals
  • Hot springs on site, luggage storage, and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All 368 rooms have comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bidets, shower/tub combinations, and free toiletries
  • LCD TVs with satellite channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,840 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gilligans Island
  • Kogetsu
  • La voute
  • Tojisanka
  • Windsor Out of Africa

Things to do

  • 18-hole golf course
  • Bicycle rentals
  • Cross-country skiing
  • Full-service spa
  • Golf
  • Golf lessons
  • Horseback riding/rentals
  • Hot springs
  • Indoor pool
  • Library
  • Mini golf
  • Segway rentals/tours
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski-in/ski-out access
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Thalassotherapy

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on October 10, 2025, from midnight to 6 AM. All facilities that use power, elevators, internet connection, and air conditioning will not be available during this time.
A scheduled power outage will take place from midnight on October 9 until early morning on October 10, 2025.
Reservations are required for dinner at all onsite restaurants and must be made at 6 PM the day prior.

Renovations and closures

The property will be renovating from April 1 2026 to April 1 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 4840 per person
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Windsor Toya
Toya Windsor
Toya Windsor Hotel
Windsor Hotel Toya
Windsor Toya
Windsor Toya Hotel
The Windsor Hotel Toya Toyako-Cho, Hokkaido, Japan
Windsor Hotel Toyako Cho
The Windsor Hotel Toya Toyako-Cho
The Windsor Hotel TOYA
The Windsor Hotel Toya Vignette Collection an IHG Hotel
The Windsor Hotel Toya, Vignette Collection by IHG Hotel
The Windsor Hotel Toya, Vignette Collection by IHG Toyako
The Windsor Hotel Toya, Vignette Collection by IHG Hotel Toyako

Frequently asked questions

Does The Windsor Hotel Toya, Vignette Collection by IHG have a pool?

Yes, this property has an indoor pool. The property will be renovating the pool from April 1 2026 to April 1 2026 (completion date subject to change).

How much does it cost to stay at The Windsor Hotel Toya, Vignette Collection by IHG?

As of 2025/7/27, prices found for a 1-night stay for 2 adults at The Windsor Hotel Toya, Vignette Collection by IHG on 2025/8/26 start from NT$6,030, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Windsor Hotel Toya, Vignette Collection by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Windsor Hotel Toya, Vignette Collection by IHG?

Self parking is free at this property.

What time is check-in at The Windsor Hotel Toya, Vignette Collection by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Windsor Hotel Toya, Vignette Collection by IHG?

Check-out is at noon. Late check-out is available for a fee.

Where is The Windsor Hotel Toya, Vignette Collection by IHG located?

Set amidst the mountains, this ski-in/ski-out hotel in Toyako is 2.5 mi (4.1 km) from Shikotsu-Toya National Park and within 9 mi (15 km) of Lake Toya and Usuzanfunka Memorial Park. Toyako Onsen and Toyako Hot Spring are also within 9 mi (15 km).

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The Windsor Hotel Toya, Vignette Collection by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 398 out of 684 reviews
Rating 8 - Good. 199 out of 684 reviews
Rating 6 - Okay. 45 out of 684 reviews
Rating 4 - Poor. 24 out of 684 reviews
Rating 2 - Terrible. 18 out of 684 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star property. Outdoor hot spring design was well thought out and due to the high elevation overlooking Lake Toya it transported you to another realm.
Stayed 1 night in Jul 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly and professional staff, room with scenic view
Stayed 1 night in Jun 2025

10/10 Excellent

JAEJOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like dinner restaurants (SUSHI, out of Africa etc) and golf.
Stayed 4 nights in Apr 2025

10/10 Excellent

Chi Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Feb 2025

10/10 Excellent

Domingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a gorgeous place to be in the middle of Winter. The hotel is amazing and the surrounding nature and lake are breathtaking. Ee had a few things planned for the visit, but preferred just to stay in the hotel/resort
Stayed 2 nights in Dec 2024

10/10 Excellent

Wu Meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the top of toya lake with spacious room and view...5 stars
Stayed 1 night in Oct 2024

10/10 Excellent

Mun Kit Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
The Windsor is a excellent expensive 5-star hotel, food and dining only choices available within hotel. Will try other hotel choices next time.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staffs. The restaurants on the top floor are pretty good.
Stayed 1 night in Apr 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Property and Lovely Staff

Beautiful property and hotel with amazing views all around. The staff was wonderful with great hospitality. Very good breakfast on site as well which I recommend adding to your stay as it’s far to the main town to get breakfast. Only small criticism is the WiFi was substandard for a property with so much focus on the details. Was difficult to connect to and stay connected to.
Stayed 2 nights in Oct 2024

10/10 Excellent

CHOONKYUNG

Liked: Cleanliness, staff & service, property conditions & facilities
very good

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, food was delicious, but need to understand preferences of foreign travelers better. Check-in was quite slow and Onsen should be open longer hours.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older but well maintained. The views are absolutely amazing! You definitely need a car if you stay here - the hotel sits on a mountain top and quite some distance from town (restaurants, shops, and convenience stores).
Stayed 3 nights in Jul 2024

10/10 Excellent

Debora

Liked: Cleanliness, amenities
Spectacular room views! Such a stunning and remote hotel with many dining and activity options. Will definitely be back.
Stayed 2 nights in Jan 2024

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible lake view
Stayed 1 night in May 2023

10/10 Excellent

Xiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a hidden gem! We stayed two nights at the resort. The view is breathtaking and the food is supreme. All facilities are well maintained and staff are very friendly.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities
we could have both views ocean and lake from the hotel. It's great!
Stayed 1 night in Oct 2023

8/10 Good

Qianru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have to call them to make reservations for the shuttle, which may be difficult for foreigners. Tried to msg them through Expedia's platform but it went unanswered. Couldn't contact them through their website as well. Overall, still a pleasant stay.. although the fireworks is quite small from high up. View of clouds from the hotel is nice in the early morning.
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter Wonderland

Spectacular location and views for a snowy wonderland in winter. The lobby and sitting areas are beautiful and peaceful. It is quite remote but with a free daily transfer bus available for Toyako or Toya station. The service was outstanding with very friendly staff. The food was excellent, but quite expensive without options nearby! The bar was quaint and relaxing at the end of the day. We thoroughly enjoyed our two night stay. We didn't utilise the spring or spa services but would recommend this hotel for that special celebration or decadent indulgence!
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort

A ripp off!

The only thing that makes this hotel 5 stars is the high prices. Unfortunately, we were very disappointed in the service. The hotel is old and urgently needs renovation. It seems as if the last bit of money is being squeezed out of the old box. The owners obviously only think about maximizing profits and have no passion for the customer. In short, there is obviously a lack of staff. When we wanted to check in 2 minutes before 3 p.m., the room was not ready. We had to wait. We used this time to visit the toilet next to the reception, which was unhygienic and smelled bad. Next to the toilet bowl, there was paper with a used toothbrush on the floor. The toilet seat had urine stains. There was obviously not enough staff to fix this. When we then went to the room, we saw the cleaning crew running around on our floor. We felt so sorry for the ladies working under such stress. Now we knew why our room was ready too late. There is simply not enough staff. Such a stressful atmosphere does not belong in a 5-star hotel. The management should show more respect for its employees and customers and improve this untenable situation immediately. The breakfast was very modest and the plates were not cleared. The quality of the food has nothing to do with what we paid for. Terrible! When we checked out, we were presented with a bill for almost 4 USD (600 yen) bathing fee, even though we did not bathe in this hotel for hygiene reasons. Such a ridiculous amount should be included.
Stayed 1 night in Feb 2025

10/10 Excellent

?

Liked: Amenities
とてもゆったり過ごすことができ、快適なステイになりました。施設は少し古さが感じられるものの、お部屋は綺麗に保たれていて良かったです。
Stayed 1 night in Jul 2025

8/10 Good

MISOOK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
스텝 친절 합니다
Stayed 2 nights in Jun 2025

10/10 Excellent

Togo

Stayed 2 nights in May 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
　洞爺湖を見下ろす最高のロケーションで、サービスも細部にまで行き届いていて文句のつけようがない、超一流のホテルです。強いて不満な点をあげるとすれば、2つある大浴場のうち片方にしか露天風呂がないということでしょうか。
Stayed 1 night in May 2025

8/10 Good

noriko

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方の対応が素晴らしく、とても快適に過ごせました
Stayed 1 night in May 2025

10/10 Excellent

CHAOTAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2025