Premium bedding, individually decorated, individually furnished
Check availability

Reviews of Volcano Village Lodge

3.5 out of 5
Volcano Village Lodge
19-4183 Kawailehua Rd, Volcano, HI

Reviews

8.4

Very Good

Rating 10 - Excellent. 24 out of 75 reviews" "
Rating 8 - Good. 40 out of 75 reviews" "
Rating 6 - Okay. 8 out of 75 reviews" "
Rating 4 - Poor. 2 out of 75 reviews" "
Rating 2 - Terrible. 1 out of 75 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Roger, Lymington

Traveled with family
A nice place, but limited check in times. Property a bit remote. . Room a bit damp,,, so had to use dehumidifier (which wasn’t on the hotel description!!!!!). Not high on the list to return to.
Stayed 3 nights in Jan 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, wonderful staff.
Stayed 2 nights in Sep 2023
Response from Volcano Village Estates Staff on 2023/9/27
Mahalo nui loa! (Thank you very much!) We loved having you here at the and look forward to seeing you again in the future! - The Volcano Village Estates ‘Ohana

10/10 Excellent

jae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Peacefulness and friendly staff
Stayed 2 nights in Apr 2023
Response from John on 2023/4/10
Mahalo nui loa! (Thank you very much!) We loved having you here at the and look forward to seeing you again in the future! - The Volcano Village Lodge ‘Ohana

4/10 Poor

Xiaohan

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The heater did not work in our room. One bed was too cold to sleep in. The other one had electric heating pads. We put a beach towel from their spa on the ground in our bathroom after use. It was hung up on a hook the second day. Coffee wasn't restocked on the second day. Check-in was also unpleasant, but another innkeeper made up for it. Wi-Fi was barely working as they advertised. Overall - does not worth $700 per night. I heard they might have changed owners. Someone who had lived here in 2018 told me the owners at the time were an elder couple from SF who went back for better retirement life (better hospitals in SF). Not sure if that's the case. I did not get to meet their lead innkeeper or owner.

10/10 Excellent

Tina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property to visit if you wish to visit the Volcanoes in the area. Stayed in the Mauna Loa, Lisa was amazing and so was our stay.
Stayed 2 nights in Nov 2022

6/10 Okay

Nana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Best place we stayed at during our 10-day trip to the big island, without question. Staff was courteous and extremely helpful. Cottage was amazing. Wish we had been able to stay another night. We will definitely be returning at some point in the future.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded and beautiful. Great experience. The accommodations were wonderfully relaxing.
Stayed 2 nights in Oct 2019
Response from Volcano Village Lodge on 2019/10/8
Aloha, Thank you so much for this great 5-star review. We really appreciate you taking the time and helping to share the word about us. Mahalo nui, Pua

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful romantic setting tucked away in the rainforest. Quiet and cozy. A pit pricey. I’d include a bottle of wine or cocktail hour with wine and cheese and snacks.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Amenities
This is a very unique property, and we enjoyed that aspect as well as the proximity to the park but I am not sure we would stay there again. The fan was quite noisy. The lights were not working in the room with the double bed. It would have been nice to have sheets for the mattress in the attic. The breakfast could have been much better, why not at least have cereal in the rooms rather than calling this a snack leaving us to pick it up from damp containers outside the lodge?
Stayed 1 night in Apr 2019

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Jan, Indianapolis, IN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and quiet. Rooms were gorgeous! It was like being in our pur private rainforest. Didn’t even feel the need to close the blinds.
Stayed 3 nights in Nov 2018
Response from Volcano Village Lodge on 2018/12/21
Aloha, We are truly happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the near future. Mahalo nui,

10/10 Excellent

Nancy, Québec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit magnifique, au cœur de la rain forest, au pied du volcan et à quelques minutes de la ville. Très bel espace, romantique à souhait, à l’écart de l’activité et entouré de verdure. Les petits déjeuners sont exquis. Un point culminant de notre voyage.
Stayed 1 night in Jan 2021
Response from Volcano Village Lodge on 2021/1/4
Aloha, It was our pleasure to have hosted you and your daughter. We are so pleased to hear that you had a wonderful time. Thank you for your review. We appreciate. Happy New Year! Mahalo nui, Pua

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Volcano Village Lodge on 2019/11/3
Aloha, We appreciate your review. We truly enjoyed hosting you. Thank you again. Mahalo nui Volcano Village Lodge Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Volcnao Village Lodge on 2019/10/8
Aloha, Thank you for your review. We truly appreciate it! Mahalo nui, Pua

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Volcano Village Lodge on 2019/10/8
Aloha, Thank you for your review and choosing to stay with us. We enjoyed hosting you. Mahalo nui loa, Pua

8/10 Good

Li ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018