Beach/ocean view
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Reviews of Ocean Resort

2.5 out of 5
Ocean Resort
Atlantic Avenue,2417, Virginia Beach, VA

Reviews

7.2

Good

Rating 10 - Excellent. 181 out of 619 reviews" "
Rating 8 - Good. 182 out of 619 reviews" "
Rating 6 - Okay. 105 out of 619 reviews" "
Rating 4 - Poor. 82 out of 619 reviews" "
Rating 2 - Terrible. 69 out of 619 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kajearia

The front desk staff was extremely helpful and professional, however; housekeeping was not. Housekeepers attempted to come in to my room before check out time- 10:33 to be exact. Check out time is @11am so I’m not sure why that happened. It could have been the communication barrier as she did not seem to understand me. Other than housekeeping busting in and rushing us out stay was pleasant.
Stayed 1 night in May 2024

8/10 Good

Elvis, Richmond

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Property is a bit dated. Elevators need replacing.
Stayed 2 nights in May 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Had a noise in air conditioner, they replace the unit within the hour.
Stayed 3 nights in May 2024

2/10 Terrible

Chezley

Disliked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

shiva

Liked: Cleanliness, staff & service, property conditions & facilities
Overall everything was great!
Stayed 2 nights in May 2024

4/10 Poor

Edward

Disliked: Cleanliness, staff & service
The room was dirty from the walls to the ceiling
Stayed 2 nights in May 2024

10/10 Excellent

Adelayda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

2/10 Terrible

Lashanda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Tv never worked in either room because their WiFi sucks really bad Had to get someone to come fix a Tv and heat in one room just for the tv to never work! Elevator went out and had to walk up and down 6 flights! Checked out early and waited for supervisor who never came before 12 the day we left and still no call back or any from manager or any management! Highly upset still!!
Stayed 4 nights in Feb 2024

4/10 Poor

Melinda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was really run down and needs some TLC.
Stayed 2 nights in Apr 2024

8/10 Good

Robin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the cleanliness and great ocean vire
Stayed 1 night in Apr 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great view, for a low price.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael, Gaithersburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefer Ocean View Balcony
Stayed 2 nights in Apr 2024

10/10 Excellent

Kyley

Stayed 1 night in Jan 2024

6/10 Okay

Amber

Disliked: Staff & service
Floor didn’t look vacuumed. Bathroom is awkward and tiny. Sucky water pressure. Major problems with the elevator. View was perfect. Bed was comfortable. Would maybe stay again..but probably not.
Stayed 3 nights in Apr 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service
Check in was easy and I was able to check in early. Room was clean and view was excellent!
Stayed 2 nights in Mar 2024

6/10 Okay

Carol

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location was perfect! Right in the middle of the Boardwalk. Easy walk to everything. The building and rooms however are very old and outdated. Definitely needs a refresh!
Stayed 2 nights in Apr 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this property a couple times now and every time it’s been a great experience. Check in is quick, the staff is friendly and helpful, parking is convenient, and the room is always clean. I love that it’s right on the beach and there are plenty of dining and shopping options right there as well. I’ll continue to return to this location!
Stayed 1 night in Mar 2024

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Bernadale, mechanicsville

Traveled with family
Disliked: Amenities
The staff was very nice and welcoming. The room was acceptable for the age of the hotel. Bed was comfortable, bathroom is dated. Pool area is was not acceptable at all, very old and looked dirty.
Stayed 1 night in Mar 2024

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, needs a Continental breakfast
Stayed 2 nights in Mar 2024

8/10 Good

Mildred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property as I have stayed there at least 10 times before. The front desk personnel was very professional and helpful. However, I was a little disappointed that the shower in #300 did not have a shower curtain. I put towels on the floor to soak up the water. Oh well.
Stayed 1 night in Mar 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy check in and staff was great
Stayed 2 nights in Mar 2024

2/10 Terrible

George

Traveled with family
Disliked: Amenities, property conditions & facilities
This place is a dump. It is a 1950s concrete box "enhanced" only by the cheapest of make overs. In our room, the coffee maker did not work, the TV was manageable only with a software engineering degree and the room decor was " thrift store yard sale".
Stayed 1 night in Mar 2024

4/10 Poor

Taylor

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely dated. Dirty. Looks sketchy
Stayed 1 night in Mar 2024

8/10 Good

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect view for price
Stayed 3 nights in Feb 2024

2/10 Terrible

Charmaine

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Need to be renovated badly
Stayed 2 nights in Mar 2024

8/10 Good

Pascha

Liked: Cleanliness, staff & service, property conditions & facilities
Need bigger TVs other than that great place
Stayed 2 nights in Mar 2024

8/10 Good

Lynn, Waynesboro

Traveled with partner
Liked: Cleanliness, staff & service
Not enough parking. Room was clean. Wish they would have had breakfast
Stayed 2 nights in Mar 2024

10/10 Excellent

Alexus

Stayed 1 night in Mar 2024

4/10 Poor

Rahimullah

Stayed 2 nights in Feb 2024

4/10 Poor

Terri

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The indoor pool was outside the property so its cold and my son was freezing when he went in ans out of pool noisy on 6 floor ac didnt work will never go there again
Stayed 1 night in Feb 2024
Response from P on 2024/2/24
Sorry about the difficulties you had through your stay. We hope to bring you back one day and give us a chance!

10/10 Excellent

Anthony A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from p on 2024/2/24
Thank you Anthony!

10/10 Excellent

Trevon

Liked: Cleanliness, staff & service, property conditions & facilities
By ocean
Stayed 1 night in Feb 2024
Response from p on 2024/2/24
Trevon, you rock! See you soon!

2/10 Terrible

Antonio

Disliked: Staff & service, amenities, property conditions & facilities
Wouldn’t stay at this location never again poor service and not reliable behind what they say
Response from P on 2024/2/24
So sorry to see this from your stay Antonio. Hope you enjoy the rest of your year, and hope for you to give us a 2nd chance.

4/10 Poor

Marquetta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Closr down or upgrade
Place was dirty. I couldn’t get comfortable at all. Preview pictures doesn’t match actual rooms.
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is amazing with a great staff
Stayed 2 nights in Feb 2024
Response from P on 2024/2/24
That's what we like to think too!

2/10 Terrible

Romeo

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I asked to speak to a manager never got one window broken . Hole in bathroom floor
Stayed 1 night in Jan 2024
Response from p on 2024/2/24
Sorry we missed these issues Romeo. If you come back again, we'd certainly do our best to improve your experience!

10/10 Excellent

Tanyra

Liked: Cleanliness, staff & service, property conditions & facilities
So easy to check in get a cart and go to ur room . Don’t have to walk all over the place . Come up to your room look at the ocean . Put your things out and have something to eat . Wonderful to hear the ocean as u sleep! Beds are very comfortable.
Stayed 1 night in Jan 2024
Response from p on 2024/2/24
Tanyra, you were a great guest! Come see us again soon.

8/10 Good

Tanyra

Liked: Cleanliness, staff & service, property conditions & facilities
I love the ocean view. The room was a good size . The parking is easy . Just park in front and go in . The staff is friendly and happy you are there. The beds are higher up and very comfortable . The lighting is a little dim but still would stay again. Very easy for business have carts to use to bring all your things in at once and leave . Not have walk outside in the hotel . I like the elevator also if havevto bring in more than a piece of luggage .
Stayed 1 night in Jan 2024
Response from p on 2024/2/24
Thank you Tanyra!!!

10/10 Excellent

Tanyra

Was here a couple nights ago and came back. Staff friendly and make it so easy to check in clean and beds so comfortable and always a great view
Stayed 1 night in Jan 2024
Response from P on 2024/2/24
You rock Tanyra!

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service
Overall, it met my needs (clean; comfortable bed; fresh linens; shower; fridge; microwave & WiFi) at a decent price point. Only fault was that the hall I was on didn’t smell too good. Good thing my room was directly in front of the elevator..:)
Stayed 2 nights in Jan 2024
Response from P on 2024/2/24
Terrance, we are so glad you had a good time!

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As with most beach properties it could use updates but a great stay and priced well for the season. Easy check in with pleasant staff, room was clean and comfortable. Great location and convenient to restaurants and most of all the board walk. Would definitely recommend to others.........
Stayed 3 nights in Jan 2024
Response from P on 2024/2/24
Thank you for the great review Rodney! See you again soon!

10/10 Excellent

Stephen

Traveled with family
Stayed 1 night in Jan 2024

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Duc

Traveled with group
Liked: Cleanliness
Stayed 2 nights in Jan 2024

2/10 Terrible

Nikiyah

Stayed 2 nights in Dec 2023

8/10 Good

Echo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for basic lodging
Service was great. Room was clean. Great view of the ocean. Nice balcony. Beds/pillows were not super restful but they did the job. Price was phenomenal!
Stayed 1 night in Dec 2023

8/10 Good

Victoria

I didnt like there was no breakfast The pool was in poor condition
Stayed 1 night in Dec 2023