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Helms Inn

2.0 star property

Choose dates to view prices

A short walk from Victoria Harbour and Victoria Clipper Ferry Terminal, Helms Inn provides a garden, a library, and laundry facilities. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping
The current price is NT$6,394
NT$7,417 total
includes taxes & fees
May 31 - Jun 1

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About this property

Helms Inn

  • Hotel near Victoria Harbour
  • Located close to Victoria Clipper Ferry Terminal and Fisherman's Wharf Marina, Helms Inn provides a garden, a library, and laundry facilities. Stay connected with free in-room WiFi.
  • Other perks include:
    • Self parking (surcharge), coffee/tea in the lobby, and a vending machine
    • A front-desk safe, smoke-free premises, and newspapers in the lobby
    • A 24-hour front desk, a computer station, and luggage storage
    • Guest reviews speak highly of the overall value, central location, and helpful staff
  • Room features
  • All guestrooms at Helms Inn include perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
  • Extra conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • TVs with cable channels
    • Recycling, kitchenettes, and refrigerators

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators

Frequently asked questions

Is Helms Inn pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Helms Inn?

As of 2026/5/24, prices found for a 1-night stay for 2 adults at Helms Inn on 2026/5/31 start from NT$6,394, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for CAD 10 per night. Limited spots are available.

What time is check-in at Helms Inn?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Helms Inn?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Helms Inn located?

Located in James Bay, this hotel is within a 10-minute walk of Helmcken House and Victoria Harbour. Victoria Clipper Ferry Terminal and Fisherman's Wharf Marina are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1059 out of 1512 reviews
Rating 8 - Good. 378 out of 1512 reviews
Rating 6 - Okay. 57 out of 1512 reviews
Rating 4 - Poor. 14 out of 1512 reviews
Rating 2 - Terrible. 4 out of 1512 reviews

Reviews

Verified

6/10 Okay

Jo

Liked: Staff & service
Helms Inn is in a great position with walking made easy to everything we needed .
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for exploring Victoria
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Karman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay clean, quiet best location!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely inn & room. Especially loved that all floors in our room were laminate flooring vs. carpet — it felt so much cleaner! The room was spacious & well-appointed. The location was also ideal, with restaurants, pubs, shopping & other amenities all within easy walking distance. We’d definitely stay there again
Stayed 1 night in May 2026
Verified

10/10 Excellent

Sentoso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shashank

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were really clean and location is awesome
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convenient place to other amenities.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic. The suite has been nicely updated. Even though we were on thd main floor by a parking lot is was quiet
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice separate bedroom and nice kitchen area. Good location and quiet
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness
Great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, the kitchen had everything we needed.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Kateri

Liked: Cleanliness, staff & service, amenities
The location is excellent. You can walk to everything. Our kitchen had all we needed for meals and snacks. The fridge and stove are full sized.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Michele

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, ample parking, friendly staff, very clean, good sized room. Within walking distance of the harbour.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Older buildings but has character and was nice & clean. Friendly staff. Thin walls though, could hear guests in neighbouring rooms. Wonderful location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yukiko

Liked: Cleanliness, staff & service, amenities
Spacious clean room with full kitchen. Conveniently located. Very nice staff people.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel. It is in a good location for downtown and prices are reasonable. The staff are always very helpful. There is on-site parking for only $10 a day. For a small hotel with limited space they have done a great job of making it a welcoming place, with nice sitting areas for example.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Suzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Functional and clean. Could use a refresh on the coffee table. Glass and brass are outdated.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Caralee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice affordable place to stay. Lovely staff and comfy beds. Fully equipped kitchens.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Leah

Liked: Amenities
Clean and comfortable bed. Staff are nice too and location is awesome!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
The room was great and the hotel was in an excellent location. Easy walking distance to the museum and harbor.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect! Big clean room, staff were incredibly kind. We couldn’t have asked for a better stay!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

T. Scott

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and nice suites.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean refurbished rooms.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean quiet and comfortable. Staff were pleasant, friendly and helpful. Great deal for price!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities
Early check in, lovely room.
Stayed 1 night in Dec 2025